Director, Banking Partnerships - Americas
Trustly · San Francisco · hybrid
USD 220,000 to 330,000 per year
WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.
Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.
Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.
ABOUT THE GLOBAL PARTNERSHIPS TEAM
The Global Partnerships team builds and manages Trustly’s relationships with banks, aggregators, and neobanks, the connections that let consumers and merchants pay directly from a bank account. Our vision is simple: make Trustly the default open banking payment method, starting with the U.S., our top priority market, followed by Canada and Europe.
ABOUT THE ROLE
As Director, Banking Partnerships, Americas, you will own Trustly’s commercial and strategic relationships with financial institutions, aggregators, and neobanks across the U.S. and Canada. Reporting to the Head of Banking & Product Partnerships, Americas, you will set portfolio strategy, own the economics of every deal, and build executive relationships. You will be accountable for the health, growth, and durability of the portfolio, and you will decide when a partnership needs more investment, renegotiation, remediation, or replacement.
WHAT YOU'LL DO
- Own Trustly’s relationships with named banks, aggregators, and neobanks, building senior partner relationships and acting as the internal voice of each partner.
- Lead deal economics and negotiation strategy from initial structuring through renegotiation, revisiting terms as volume, cost, coverage, risk, and regulation change.
- Source and negotiate net new bank partnerships, drawing on your existing network at partner institutions.
- Drive a durability-first access strategy (direct API, then native connection, then aggregator) and build alternatives that reduce concentration risk and preserve continuity.
- Establish portfolio governance, including performance reviews, escalation paths, and decision forums, and report portfolio health to executives on a regular cadence.
- Collaborate with Product on joint roadmaps and with Legal on durable agreements, growing each partnership through new functionality, coverage, and use cases.
- Manage and coach a Banking Partnerships Analyst, and partner closely with Banking Operations on settlement, reconciliation, and operational execution.
WHO YOU ARE
- 10+ years in bank partnerships, fintech business development, payments, or open banking, with a track record of owning senior financial institution relationships.
- Experience negotiating and renegotiating complex commercial agreements with banks, aggregators, or payment platforms.
- Working knowledge of U.S. and Canadian banking, account-to-account payments, data access models, and the related regulatory landscape.
- Comfort using performance and financial data to manage a portfolio and make invest, renegotiate, or exit decisions.
- Proven ability to work across Product, Legal, Compliance, Finance, and Operations, with the executive presence and clear communication to bring partners and Trustly leadership along.
- Experience leading or coaching analysts or other supporting talent.
- An established network at U.S. banks that you can draw on from day one.
- Able to travel 25–50%.
- A self-sufficient owner who is comfortable building governance where little exists yet and leading through influence across functions.
- Nice to have: Canadian banking and regulatory knowledge and Canadian bank relationships, open banking experience specifically, bank-side experience managing fintech partners, and experience coaching analysts
SALARY RANGES IN US-BASED ROLE POSTING
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include other perks and benefits.
WHAT WE OFFER
At Trustly, you will have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we are shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You will be challenged and empowered to grow, making a real impact every step of the way.
Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. At Trustly, we foster a workplace where everyone feels they belong, a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.
We offer innovative perks and benefits packages that include:
- Flexible paid time off & generous PTO accrual plans
- Comprehensive medical, dental, vision, and other insurances
- FSA & HSA plans for medical and dependent care
- Home office set-up allowance
- Internet stipend
- Retirement plan match for 401k and RRSP
- Gender-neutral paid parental leave, and more!
- (The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.