Business Requirements Specialist
Marsh · Cluj-Napoca, Decembrie, Romania · hybrid
Company:Marsh
Description:
This role will be based in Cluj Napoca. This is a hybrid role that has a requirement of working at least three days a week in the office.
As a Business Requirements Specialist, you will play a key role in designing and maintaining the functional architecture of the SAM Information System, including IS mapping (business and functional areas) and risk mapping (IS and enterprise risks). You will act as a critical link between business users and IT delivery teams—helping translate business needs into functional requirements, supporting change management, and ensuring quality through structured UAT and regression testing.
You will contribute to the ongoing improvement of IT methodology and working practices, while building strong knowledge of the insurance business and ensuring the Information System remains sustainable, reliable, and fit for purpose.
We will count on you to:
- Design and maintain the functional architecture of the SAM Information System, including:- Information System mapping (business and functional areas)
- Risk mapping (IS and enterprise risks)
- Organize and maintain User Acceptance Testing (UAT) and regression testing activities for projects, functional enhancements, and application maintenance.
- Coordinate with Development and Production teams to align goals, dependencies, and timelines.
- Structure projects and enhancements:- Define scope, milestones, and detailed implementation plans
- Document requirements, decisions, and key delivery artifacts
- Monitor progress and maintain traceability by tracking tasks, deliverables, changes, and follow-ups with stakeholders.
- Build strong understanding of the insurance business and translate user needs into clear, actionable functional specifications.
- Maintain test scenarios and relevant test datasets to support consistent functional and regression testing.
- Provide day-to-day user support and respond promptly to production issues.
- Take into account technical and operational constraints when analyzing needs and defining functional requirements.
- Contribute to application and technical studies, including discussions on architecture choices and tooling.
- Create and maintain documentation related to architecture, design, processes, and change management.
- Support continuous improvement of IT methodology, productivity, quality, and system maintainability.
- Communicate openly on progress, risks, achievements, and issues; demonstrate autonomy with clear boundaries for decision-making.
What you need to have:
- 3–7 years of relevant experience in MOA/Business Analysis/Requirements roles, preferably in insurance or financial services.
- Growing understanding of the insurance business, products, and operational processes.
- Ability to respond promptly and effectively to production issues and operational requests.
- Strong command of IT project delivery methodologies.
- Understanding of web-related architectures.
- Proficiency in SQL and relational databases (SSMS).
- Working knowledge of Office 2016 or any ticketing application tool
- Experience with SquashTM or an equivalent test management tool.
- French: C1 level (excellent reading, writing, and speaking) – required.
- English: B2 level (good communication skills) – required.
What makes you stand out?
- Strong functional skills in information system design and architecture.
- Experience working in an Agile environment
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders;
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
- A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
- 30+ days off (including legal days, birthday, public holiday replacements, and benefits options);
- Performance bonus scheme;
- Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
- Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.