Assistant Branch Manager
Fa-Evlf-Saasfaprod1 Cx · Parma Heights, Ohio, United States
The Assistant Branch Manager supervises the overall branch operations to ensure productivity and profitability of the branch as well as customer satisfaction. This will involve sales efforts and business initiatives along with preparing reports including profit and loss statements, budgets, operating reviews and audits.
Wage: $17.50 /hour + incentives, varies based on job performance
What You’ll Do:
- Supervise the daily activities of the office (fleet, infleeting, doc compliance, out of service, customer service, ancillary sales, and training for staff)
- Maintain positive and professional rapport with partners.
- Assist in fulfilling financial goals created for office for revenue, VAS, on rents, and ebitda.
- Communicate consistently and frequently with branch manager
- Maintaining branch cleanliness
- Assist in maintaining service quality standards Hertz is known for
- Follow Hertz policies and procedures daily
What We’re Looking For:
- Must be at least 20 years old.
- Valid driver’s license required
- 1-2 years solid customer service experience in a related industry
- Prior management experience in sales and customer service
- Excellent written and spoken communication
- Ability to multi-task
- Line management, and previous sales experience is a plus;
- Ability to drive multiple types of vehicles (automatic)
- Ability to project a professional appearance
- Ability to read and understand driving directions and maps
- Ability to engage in verbal interaction with customer
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