Human Resources Generalist
Eataly North America · West Palm Beach, Florida, United States
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).
- Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit
- Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up
- Organizes in-store hiring events and participates in external job fairs
- Provides training to hiring managers on the Applicant Tracking System and effective interviewing
- Prepares employees for proper cultural assimilation through onboarding and new hire orientation
- Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors
- Works with managers to make coaching and development of employees a daily activity
- Collaborates with Corporate to build and implement trainings for employees
- Drives awareness and adoption of broad benefits offerings at Eataly
- Conducts and analyzes exit interviews to identify and recommend improvements to existing processes
- Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements
- Supports the HRBP with metrics and data analysis
- Performs other duties as required or assigned
- Bachelor’s Degree
- 3+ years of HR experience, preferably in retail and/or hospitality
- Understanding of all components of HR including systems, databases and metrics
- Solid analytical and problem-solving skills
- Excellent communication, listening and interpersonal skills
- Fluency in Spanish preferred
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!