Physician Office Supervisor - Internal & Family Medicine Associates

Employer not yet confirmed · South Carolina, United States · onsite

Responsibilities:

- Greets patients and visitors in a friendly and courteous manner always facing forward with attention on the patient/visitor.

- Answers telephone within three rings using good customer service skills to ascertain the nature of the call as needed.

- Uses proper telephone etiquette when receiving and transferring calls; speaks clearly and concisely. Exercises tact and diplomacy.

- Maintains confidentiality in talking with patients, upholding policies and setting an example.

- PTO Approval for Providers/Staff

- Handles Customer complaints as appropriate

- Review daily, monthly, quarterly insurance/billing reports.

- Leads teams with:

- Service Excellence

- Operational Budget Goals

- Daily Huddles

- Handles Human Resources tasks:

- HR issues with staff/Manager appropriately

- Hires staff with Manager

- Oversees training of New Employees

- Supports Providers with CME, Onboarding, White Coats, Boards, Greenlight, Meetings, and licensing as needed.

- Creates Call Schedule with locum company and processes payment.

- Creates Call Schedule for providers as needed.

- Reviews, optimizes, and monitors all processes in the office.

- Reports any defects/anomalies to Manager immediately.

- Monitors CLIA, Shred, Hazardous waste usage, equipment, license

- Performs other duties as assigned.

Qualifications:

- Basic knowledge of computer input required.

- Must be able to perform basic clerical functions.

- Comprehends medical terminology.

- Good spelling and number skills required.

- Clear, concise voice required.

Requirements:

Degrees:

High School/Ged