Doctor Team Lead - Italy
Impress · Barcelona, Spain
At Impress, we're reinventing orthodontics. We're the largest digital orthodontic chain in Europe — 140+ clinics, 10 countries, and the #1 Invisalign partner on the continent. Our team is obsessed with teeth, digitalization, and giving patients an experience they actually love.
We're looking for a Doctor Team Lead to support, train, and empower our doctors across every clinic in Italy — raising clinical quality and making sure every patient gets a world-class experience.
🚀 What we offer- High-end, high-performance technical equipment, so you can focus on what matters.
- Modern, fully renovated dental centers across our international network.
- Ongoing training to keep sharpening your clinical and leadership skills.
- Support from a general practitioner for anything outside orthodontics.
- A dedicated patient support team, available 7 days a week via our treatment tracking app, alongside clinical appointments.
- An international network of colleagues across the EU and USA.
- An energetic clinical team that genuinely listens to each other.
- Clear career path and growth opportunities.
- Special discounts on aligner treatments for you and your family.
🎯 How you'll have impact- Review and approve treatment plans, eligibility, and refinements.
- Be the first point of support for doctors and auxiliaries across clinics.
- Build the team and process behind smooth, reliable front-line support.
- Act as the link between our clinics and HQ in Barcelona.
- Design training programs and processes that raise the bar clinic by clinic.
- Train teams on processes and training techniques.
- Monitor quality reports and NPS daily, keeping performance on track.
- Build and roll out improvement action plans where it's needed most.
- Track utilization and team efficiency daily, and run quality checks.
- Set up quality-monitoring procedures for hygienists, auxiliaries, and doctors on tools and process compliance.
- Step in on escalated patient cases — in clinic, by call, video, or email.
- Get involved in marketing moments: interviews, influencer visits, photoshoots, and social content.
- Split your time between HQ and clinics, bringing orthodontic expertise wherever it's needed.
- Travel and occasional weekend work come with the territory.
- Your drive and hard work will deliver nothing less than impressive results. 💪
🛠 What you need to be successful- Italian spoken fluently, Spanish & English are also mandatory
- Degree in dentistry or orthodontics, registered with the Dental Association.
- Solid clinical experience, ideally with aligners and digital technologies.
- Experience supervising or coordinating a medical team.
- Comfort with digital tools and patient tracking software.
- Ability to validate treatment plans and manage complex cases.
- Natural leadership, strong organization, and excellent communication.
- A relentless focus on patient excellence and continuous improvement.
- Professional English; another language is a plus.
- Willingness to travel frequently across our international clinic network.
Ready to transform the industry with us? Apply now and let's smile together! 😁
At Impress, we celebrate diversity and are committed to building an inclusive environment for everyone. 🌈💪