HCBS Manager
iCare Health Services · Phoenix, AZ, USA
About Us
iCare Health Services LLC is committed to providing high-quality Home and Community-Based Services (HCBS) to individuals in residential and community settings. We focus on promoting independence, safety, and dignity while ensuring compliance with state regulations and delivering compassionate care to the individuals we serve.
Position Summary
We are seeking an experienced and reliable HCBS Manager to oversee daily operations of our HCBS and group home programs. The HCBS Manager will ensure regulatory compliance, supervise staff, maintain quality care standards, and support the overall success of our services and team members.
Key Responsibilities
- Oversee daily operations of HCBS and group home services
- Supervise and support Direct Support Professionals (DSPs) and Lead staff
- Ensure compliance with state regulations, policies, and licensing requirements
- Review incident reports, documentation, and timesheets for accuracy and completion
- Conduct staff training, coaching, and performance evaluations
- Coordinate staffing schedules and ensure adequate coverage
- Monitor member health, safety, and service quality
- Communicate with case managers, families, and healthcare providers
- Participate in audits, inspections, and investigations as needed
- Ensure all required documentation is completed and maintained
Qualifications
- High School Diploma or GED required
- Bachelor’s degree in Human Services, Healthcare, or related field preferred
- Minimum 2–3 years of HCBS, group home, or healthcare supervisory experience
- Knowledge of HCBS regulations and DDD compliance standards
- Strong leadership, organization, and communication skills
- Ability to manage multiple tasks and deadlines
Requirements
- Valid Driver’s License
- Fingerprint Clearance Card
- CPR and First Aid Certification
- Prevention and Support
- Article 9
- Ability to pass background check
- Experience with incident reporting and staff supervision
- Reliable transportation
What We Offer
- Supportive leadership team
- Opportunity for growth and advancement
- Training and professional development
- Stable, full-time schedule