People Advisor
WSH Group · Reading, England, United Kingdom · hybrid
We're looking for a People Advisor to join our organization in Reading, United Kingdom. In this role, you will serve as a trusted resource for employees and managers, providing guidance on HR policies, employee relations, and workplace matters. The ideal candidate will be empathetic, professional, and committed to supporting a positive workplace culture while maintaining the highest standards of confidentiality and compliance.
- Provide confidential advice and support to employees on HR-related matters, including policy interpretation, career development, and workplace concerns
- Partner with managers to address employee relations issues, including performance management, conduct matters, and conflict resolution
- Assist with the onboarding process for new employees, ensuring a smooth transition and understanding of company policies and procedures
- Analyze employee data and trends to identify potential HR risks and recommend proactive solutions
- Support the development and implementation of HR initiatives focused on employee engagement, retention, and organizational culture
- Maintain accurate and confidential HR records and documentation in compliance with applicable employment laws and regulations
- Conduct mediation and facilitate difficult conversations between employees and managers to resolve workplace conflicts
- Collaborate with cross-functional teams to ensure consistent application of HR policies and procedures across the organization
- Stay current with employment law changes and ensure organizational compliance with relevant regulations
- Contribute to the continuous improvement of HR processes and employee experience
- Proven experience in employee relations, HR advisory, or similar HR support role
- Strong knowledge of employment law, HR best practices, and organizational policies
- Excellent communication and interpersonal skills with the ability to build trust and rapport
- Demonstrated ability to handle sensitive and confidential information with discretion
- Problem-solving mindset with strong analytical and decision-making capabilities
- Proficiency with HR systems, databases, and Microsoft Office applications
- Ability to remain impartial and provide objective advice in complex situations
- Strong organizational skills and attention to detail
- Preferred: HR certification or professional qualification (such as CIPD or equivalent)
- Preferred: Experience with performance management and employee engagement initiatives
- Preferred: Coaching and mentoring experience
- Preferred: Data analysis and reporting skills
Knowledge of Keeping Children Safe in Education (KCSIE) on the importance of safeguarding children in an independent school setting is advantageous
Proven experience managing a caseload of complex ER cases • Up to date employment law knowledge required
Previous experience in telephony ER advice role required
Experience of working in a fast paced, high volume and dynamic environment
Demonstrated commitment to learning and keeping up to date with legislative changes
Experience of working at a distance/in a field support role