PL Sales and Service Representative (54439)
TALLY PERSONNEL LLC · 2028 Williston ND - Williston, ND 58801
ROLE
The Plunger Lift Sales and Service Representative position is responsible for developing new business, exceeding customer service expectations & growing the company customer base while creating value for the customer. The Plunger Lift Sales and Service Representative managing the daily activities of the territory that promotes growth of the company and must provide excellent customer service skills inside and outside the organization.
The job duties herein describe essential functions of the position. Additionally, regular attendance and punctuality are essential to the success of the position. The individual should be able to perform these essential functions with or without requested reasonable accommodations.
ESSENTIAL FUNCTIONS
- Develops strong customer relationships. Identifies sales opportunities that will generate future sales and repeat business through direct prospecting, following leads, and networking.
- Achieves sales targets and ensures customer satisfaction; researches and provides forecasting for sales activities in the assigned sales territory or account.
- Effectively uses sales tools and processes to promote an efficient and effective sales process
- Deliver presentations for field or engineering teams, as well as help with troubleshooting customers wells
- Responds to customer concerns about the company and its products. Works with internal resources to solve customer issues and service quality.
- Prepare Tally equipment and tools for shipment to customer locations
- Deliver equipment and tools to location and complete corresponding BOLs
- After delivery, educate the customer and 3rd party service companies on proper techniques and SOPs
- Upon job completion, complete Field Tickets and return all unused tools/equipment to the shop.
- Manage inventory of equipment, tools, and parts, including maintaining accurate inventory records, conducting regular physical counts, and coordinating restocking to ensure product availability for customer needs.
- Provide customer location visits to ensure products and services meet with customer’s expectations.
- Provide excellent customer service to clients and to other team members
- Promote and strictly adhere to all Company HSE policies and practices.
- Conduct all business activities in accordance with company code of conduct, policies and procedures and all applicable legal requirements.
- Perform other duties and activities as assigned by supervisor within the physical constraints of the job