AYN

Café Team Leader

WSH Group · London, England, United Kingdom

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

We Offer:

Rate: up to £14.00 per hour

Contract: Full time/ Permanent

We’re looking for a full time Team Leader to help lead our amazing crew at Victoria & Albert Museum Cafe and ensure our guests have a memorable dining experience every time!

What You’ll Do:

- Lead, motivate, and mentor a team of front-line staff to provide top-notch service.

- Oversee day-to-day operations, ensuring everything runs smoothly.

- Maintain a positive, energetic atmosphere for both staff and guests.

- Handle customer concerns with professionalism and care.

- Ensure food quality and safety standards are met consistently.

- Work closely with the management team to achieve goals and exceed expectations.

About the Team Leader role:

- Previous experience in a supervisory or leadership role in a hospitality setting.

- Excellent communication and people skills.

- Ability to handle fast-paced environments with ease.

- Strong problem-solving skills and a proactive attitude.

- A genuine passion for hospitality and guest satisfaction.

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

- Free lunch on shift

- Endless tea and coffee on shift

- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!

- Competitive rate

- Life Assurance

- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients

- Employee discounts at several retailers (via Perk Box app) & fitness providers

- Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!

Apply on the employer’s site