Quick Service Restaurant (QSR) Specialist- Eataly King Of Prussia
Eataly North America · King of Prussia, Pennsylvania, United States
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The QSR Specialist assists with the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers.
- Provides service across all QSR counters, ensuring the team consistently meets high standards of hospitality
- Sets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
- Ensures all items are dated and following First in First Out (FIFO) standards
- Manages transactions and ensures accurate accounting
- Prepares necessary collateral, weighs, labels, packages and serves products
- Supports, motivates, guides, educates and mentors team members
- Monitors inventory, checks orders and distributes supplies as needed throughout the department
- Ensures department complies with all quality, health, safety and sanitation standards
- Documents, investigates, resolve and escalates guest incidents
- Assists with administrative duties as needed
- Performs other duties as required or assigned
- High school diploma or equivalent; post-secondary degree preferred
- 1+ year of lead or supervisory experience in food service
- Basic math skills and ability to handle money accurately
- Excellent communication and problem-solving skills
- Knowledge of coffee and coffee production
- Knowledge of Italian cuisine and beverage preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!