Account Executive
Tusker · Greater Boston Area · hybrid
Essential Duties and Responsibilities:
- Develops and maintains relationships with influential end-users, purchasing contacts and executive level decision-makers.
- Enters pertinent data on new customers as well as prospective customers into company database.
- Qualifies sales opportunities through discovery/assessment. Identifies who the Buying influencers are, who has the Authority to make the financial decision, performs a Needs Analysis and obtains the Timeline for when the system must be in place.
- Demonstrates products and solutions utilizing product demo programs and by working with technical staff to set up solution demonstrations at Tusker, customer site and/or via the web.
- Works with inside sales to quote prices.
- Works with the accounting department to provide credit terms.
- Closes sale and prepares required sales documentation (sales order, contracts, SOWs, signed authorizations from clients, etc.).
- Puts together a Statement of Work (SOW) outlining the solution we are providing along with a description of the project including terms and conditions of the purchase.
- Estimates date of delivery to customer, based on knowledge of product availability and company's delivery and installation timetables.
- Visits client base regularly to ensure customer is satisfied, uncover new opportunities, and ensure adequate maintenance exists on current purchases.
- Investigates and resolves customer issues with service, installation and/or deliveries.
- Meet performance standards of the department (goals & objectives)
Knowledge, Educaton & Experience:
- Bachelor’s degree (B.A.) from four-year college or university; and/or five plus years related experience and/or training; or equivalent combination of education and experience.
- Good working knowledge of computers and related peripherals as well as good working knowledge of Microsoft Office Professional software.
- Various manufacturer sales certifications will need to be maintained (i.e., Microsoft, Novell, Cisco, Citrix, etc.)
- Current driver’s license with good driving history
- Reliable vehicle with personal auto/lability insurance is required
Compensation:
- Base salary starting at $100,000 per year, plus a generous commission based on plan.