Business Operations Manager
Zafran · Tel Aviv · onsite
Zafran is looking for an experienced and strategic Business Operations Manager to join our Business Operations team. You will help build the operational backbone of a fast-growing company: the data and metrics we run on, the AI workflows that make us faster, and the cross-functional processes that let us scale. You will work directly with company leadership across Sales, Marketing, Customer Success, Finance, Legal, and Partnerships.
ABOUT ZAFRAN
Our Mission: To stop the exploitation of vulnerabilities, everywhere.
What makes us different: Zafran de-risks 90% of critical vulnerabilities overnight across your hybrid environment, and uses agentic capabilities and your existing security tools to rapidly mitigate and remediate the 10% most likely to be exploited.
Who's behind us: Zafran is backed by Menlo Ventures, Sequoia Capital, Cyberstarts, and a deep belief that cybersecurity should move as fast as attackers do. We are one of the fastest-growing companies in the industry, scaling to meet demand from the world's most advanced, security-obsessed organizations.
We take the mission seriously, so expect work that matters, teammates who challenge and inspire you, and plenty of fun along the way.
WHAT YOU WILL DO
- Own and evolve the company's data foundation and metrics infrastructure, so every function works from the same numbers and leadership gets reliable KPI visibility.
- Build and implement AI-driven workflows across the company, from identifying the right use cases to rolling them out and measuring adoption.
- Design, document, and improve cross-departmental processes such as marketplace deals, RFI and vendor assessments, and contract workflows, working with Sales, Finance, Legal, GRC, and Alliances.
- Support commercial and partner operations, including the process and tooling behind customer and partner agreements, cloud marketplace private offers, and partnership programs.
- Lead strategic cross-functional projects that don't have a clear functional home, driving alignment, removing bottlenecks, and seeing them through to execution.
- Support company planning cycles (quarterly planning, goal setting, board reporting) with data, analysis, and clear tracking of progress against goals.
- Partner with Product Ops, R&D Ops, and GTM Ops to keep metrics, definitions, and processes consistent across the company.
- Analyze business performance, pipeline, and operational data to surface trends, gaps, and decisions leadership needs to make.
- Work with stakeholders at every level to gather input, align priorities, and keep improving how we operate.
REQUIREMENTS
- 3+ years of experience in business operations, strategy, consulting, sales, or revenue operations, or a related role.
- Strong analytical skills and the ability to turn data into clear insights and recommendations.
- Experience defining, tracking, and driving KPIs across multiple business functions.
- Hands-on experience with AI tools and automation, or a strong drive to build internal AI-driven workflows.
- Experience designing and rolling out cross-functional processes in a fast-paced environment.
- Experience working with commercial or legal documents, such as customer agreements, order forms, or partner contracts.
- Solid understanding of how SaaS companies operate across product and go-to-market.
- Excellent communication and stakeholder management skills, including the ability to create clear reports and presentations.
- Strong organizational and project management skills, with high attention to detail.
- High ownership, a proactive mindset, and comfort operating in ambiguity.
NICE TO HAVE
- Experience in cybersecurity or a related technical field.
- Salesforce administration, or experience with BI and data tooling.
- Experience with cloud marketplaces (AWS, Azure, GCP) or partner and alliance operations.