GUEST ROOM ATTENDANT
Employer not yet confirmed · Robinsonville, Mississippi, United States · onsite
Responsible for the cleaning and maintaining of guest’s rooms in accordance with established hotel procedures.
- Responsible for achieving and maintaining an exceptional standard of cleanliness throughout the guest rooms of the Hotel.
- Vacuums and cleans all floors and carpets in guest rooms.
- Dusts and polishes all furniture.
- Scrubs, disinfects and deodorizes all bathroom fixtures.
- Strips beds, collect dirty linen, and make beds with fresh linens.
- Routinely inspects guest rooms for maintenance needs, such as burnt-out light bulbs, plumbing or electrical problems, carpentry needs, or other special problems.
- Advises housekeeping supervisor of rooms ready for occupancy.
- Inventories stock to ensure adequate supplies and linen.
- Clean standard 14 to 16 rooms per shift.
- Responds to and consistently meets the needs of internal clients.
- Supports and cultivates new ideas and methods to deliver business solutions.
- Identifies ways to increase efficiencies or improve product or service.
- Delivers assignments/projects on time and completes all aspects before delivering to internal clients.
- Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
- Keeps track of existing products/services and/or progress on new initiatives.
- Develops skills to handle increasingly complex matters.
- Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
- Politely gives consistent, timely and accurate information and finds answer when unsure.
- Uses SPOTLIGHT behaviors when encountering guests.
- High school diploma or General Education Degree (GED) and housekeeping experience preferred
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.