Patient Service Representative Clinic Float
Ascension · Nashville, Tennessee, United States · onsite
- Location: Nashville, TN and Franklin, TN
- Facility: Ascension Saint Thomas Medical Group Clinics
- Specialty: Float
- Schedule: PRN | Days
- Champion the Patient Experience: Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records are accurate and up-to-date.
- Navigate the Care Journey: Proactively manage schedules, confirm appointments, and handle medical record requests to keep our clinical team and patients perfectly in sync.
- Provide Financial Clarity: Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions with transparency and empathy.
- Ensure Accuracy & Flow: Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and providing the essential clerical support that keeps our environment organized and welcoming.
Education:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.