Director, Program Design and Delivery
Uottawa · Ottawa, ON, Canada
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Posting Reason:
Replacement of a regular position
Job Type:
Employee
Anticipated Duration in Months (for contracts and temporary assignments):
N/A
Job Family:
Academic Delivery Support
# of Open Positions:
1
Faculty/Service - Department:
Telfer Executive Programs
Campus:
Main Campus
Union Affiliation:
N/A
Date Posted (YYYY/MM/DD):
2026/10/29
Applications must be received BEFORE (YYYY/MM/DD):
2026/11/09
Hours per week:
35
Salary Grade:
Non-Union Grade NM1
Salary Range:
$107,503.00 - $134,379.00
About the Telfer School of Management
The Telfer School of Management at the University of Ottawa is located in the heart of Ottawa and is the proud academic home of some 4,300 students, 200 faculty members, over 100 staff members, and over 30,000 alumni. At Telfer, everything we do from teaching to research, to policy advice is firmly aligned with helping Canada reach its potential. We believe that better business practice means a better Canada and that a better Canada means a better world.
Position purpose:
Reporting to the Executive Director, the Director, Program Design and Delivery holds a strategic mandate in advancing the quality, performance, innovation, governance, sustainability, and scalability of Telfer Executive Programs' portfolio of executive education, leadership development, and professional learning offerings.
The role provides strategic leadership for the planning, design, development, implementation, evaluation, renewal, and continuous improvement of Telfer Executive Programs' portfolio of open-enrollment and customized programs delivered through a variety of learning modalities.
Key responsibilities include leveraging participant insights, organizational needs assessments, faculty expertise, market intelligence, executive education trends, workforce and leadership development priorities, and evidence-informed learning practices to develop and enhance programs that strengthen leadership capability, organizational effectiveness, and participant outcomes.
The role ensures the consistent application of program development standards, quality assurance frameworks, participant experience principles, evaluation methodologies, and portfolio management practices across all Telfer Executive Programs offerings.
Acting as the principal authority on educational excellence, portfolio quality, faculty engagement, participant experience, and program governance, the Director provides strategic leadership and advice regarding the evolution and performance of the educational portfolio in alignment with the strategic direction established by the Executive Director and Telfer Executive Programs leadership.
In this job, your responsibilities will include:
Organizational Transformation and Strategic Planning
- Lead the development and implementation of educational program strategies, educational excellence priorities, quality assurance practices, participant experience initiatives, and program governance frameworks in alignment with TEP strategic direction and organizational objectives.
- Establish and implement standards, methodologies, processes, performance measures, and accountability mechanisms that support the consistent development, delivery, evaluation, and continuous improvement of the executive education portfolio.
- Monitor emerging trends, technologies, methodologies, and best practices in executive education, leadership development, adult learning, coaching, workforce development, and organizational learning, and recommend strategic enhancements to the portfolio.
- Analyze portfolio performance data, participant outcomes, faculty engagement metrics, evaluation findings, operational indicators, market intelligence, and stakeholder feedback to identify opportunities for improvement and provide strategic recommendations to senior leadership.
- Lead initiatives that strengthen educational quality, participant experience, learning impact, operational effectiveness, and long-term sustainability across the portfolio.
Educational Program Development and Program Management
- Lead the management, renewal, maintenance, and continuous improvement of Telfer Executive Programs' portfolio of executive education and professional development offerings.
- Establish and oversee program development processes, portfolio governance practices, quality standards, project management approaches, evaluation methodologies, and participant experience frameworks.
- Identify, evaluate, and implement innovative educational approaches, delivery methodologies, executive coaching models, learning technologies, and participant engagement strategies.
- Oversee multidisciplinary teams involved in program design, program delivery, participant experience, executive coaching, assessment, and portfolio development activities.
- Lead complex curriculum and program development initiatives involving multiple stakeholders, overseeing scope, timelines, quality, resources, risks, budgets, and deliverables.
- Serve as the organizational lead for the consistency, quality, effectiveness, impact, and continuous improvement of all TEP programming.
- Determine program and educational portfolio priorities and allocate educational resources across competing initiatives to support strategic objectives.
Strategic Partnerships and External Collaborations
- Develop and maintain strategic relationships with faculties, academic units, research centres, professional associations, industry organizations, government entities, executive education networks, and external learning partners.
- Lead the identification, engagement, and management of faculty members, executive coaches, facilitators, consultants, subject matter experts, and other contributors required to support portfolio objectives.
- Lead the negotiation, development, and management of Statements of Work, faculty engagement agreements, facilitator and coaching contracts, service agreements, memoranda of understanding, and collaborative arrangements supporting program quality and portfolio priorities.
- Assess academic, operational, contractual, financial, and reputational risks associated with partnerships and external arrangements and determine appropriate mitigation strategies.
- Foster collaboration among faculty leaders, practitioners, executive coaches, facilitators, and operational teams to ensure programs align with quality standards and learning objectives.
- Contribute curriculum design to proposals and business cases to support innovation, quality enhancement, and the development of new learning products, programs, and strategic learning initiatives.
- Represent Telfer Executive Programs in institutional, academic, professional, and industry forums related to executive education, leadership development, and educational excellence.
Executive Education Solutions and Program Development
- Conduct organizational, participant, and stakeholder needs assessments to identify leadership, capability, workforce, and organizational development requirements.
- Lead the design and development of executive education solutions and professional development programs aligned with participant, client, and organizational needs.
- Develop program architectures, leadership development pathways, executive education frameworks, certificates, and learning journeys that support individual and organizational performance objectives.
- Oversee curricula and program development and delivery across in-person, virtual, hybrid, immersive, synchronous, and asynchronous learning environments.
- Provide strategic direction regarding faculty engagement, learning methodologies, participant experience design, executive coaching integration, and educational quality.
- Recommend new programs, curricula renewals, learning solutions, academic partnerships, and renewal initiatives based on evidence, participant feedback, faculty expertise, and emerging trends.
- Ensure alignment between executive education offer