Security Site Supervisor
Ekaw Jobsearch · Andover, Massachusetts, United States
Corporate Security Site Supervisor
Pay: $27.00 per hour
Schedule: Monday–Friday, 7:00 AM–3:00 PM
Securitas is seeking an experienced Corporate Security Site Supervisor to lead security operations at a professional corporate campus. This position is ideal for an established security leader with a proven track record of managing personnel, overseeing site operations, and maintaining strong client relationships in a corporate environment.
The Site Supervisor will be responsible for the daily leadership and performance of a security team supporting a 24/7 operation. This role requires a hands-on leader who can manage staffing and performance, maintain operational standards, address client needs, and ensure consistent service delivery. The successful candidate will serve as a key liaison between Securitas and client leadership, setting the standard for professionalism, accountability, and customer service across the site.
We are looking for a confident, experienced leader who can take ownership of site operations, make sound decisions, and lead a team to deliver exceptional results.
Key Responsibilities
- Lead and manage security personnel: Supervise, coach, and develop Security Officers while holding team members accountable for performance, attendance, professionalism, and adherence to established procedures.
- Oversee site operations: Manage daily security operations for a 24/7 corporate security program, ensuring appropriate coverage and compliance with post orders, company policies, and client requirements.
- Manage client relationships: Serve as the primary point of contact for client leadership, addressing concerns, communicating operational updates, and maintaining a strong, service-focused partnership.
- Coordinate staffing and scheduling: Oversee schedules, staffing levels, shift coverage, and attendance to support uninterrupted site operations.
- Drive training and performance: Lead officer onboarding, training, performance evaluations, and ongoing coaching to maintain a capable and professional security team.
- Maintain security standards: Conduct site inspections, review procedures, identify potential security risks, and implement corrective actions when necessary.
- Respond to incidents and emergencies: Take charge of operational issues, conduct initial investigations, and ensure timely reporting and appropriate follow-up.
- Oversee administrative functions: Review incident reports, approve timekeeping and payroll, maintain accurate records, and complete required operational documentation.
- Promote exceptional customer service: Ensure Security Officers provide a professional, welcoming, and responsive experience for executives, employees, visitors, and vendors.
- Support continuous improvement: Identify opportunities to improve site procedures, team performance, and overall service delivery.
Qualifications
- Prior security supervisory or management experience strongly preferred.
- Demonstrated experience leading a team, managing employee performance, and overseeing daily operations.
- Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
- Strong client relationship management and customer service skills, including the ability to communicate effectively with senior-level stakeholders.
- Previous experience in a corporate, commercial office, or other professional security environment preferred.
- Proficiency in Microsoft Office, email, scheduling systems, and incident reporting.
- Strong organizational skills, sound judgment, and the ability to manage competing priorities.
- Ability to remain composed and take decisive action during emergencies or high-pressure situations.
- Professional demeanor, excellent communication skills, and a commitment to accountability and operational excellence.
What We Offer
- Medical, Dental & Vision Insurance
- 401(k) with Employer Matching
- Paid Time Off
- Paid Training
- Company-Paid Life Insurance
- Uniforms Provided
- Employee Assistance Program (EAP)
- Employee Discount Programs, including Travel, Electronics, Cell Phones & More
- Wellness & Financial Education Resources
- Career Advancement Opportunities Within Securitas
Join Securitas and bring your leadership experience to a team committed to delivering professional security services and helping make the world a safer place.
#NorthernNE