Collections Coordinator
Terracon · Tampa, Florida, United States · remote
Responsible for coordinating the accurate and timely collections for an engineering consulting firm.
- Carry out all functions necessary to bring about the prompt resolution of a problem, and/or facilitate payment of a past due invoice.
- Participate in meetings with department, office, and project managers for collection updates and other issues.
- Provide proactive recommendations to Office managers and Division managers about future collection activity (including whether to escalate items to Legal, outside agencies, or demand letters).
- Assist in the training of office staff and with training of any new acquisitions.
- Under general supervision, manage and execute collection activities, ensuring diligent follow-ups on accounts receivable invoices within assigned portfolios.
- Perform all necessary functions to swiftly resolve issues and facilitate the payment of overdue invoices.
- Process lien waivers.
- Maintain comprehensive records of all interactions during collection efforts and address delinquent accounts promptly.
- Assist in the training of office staff with training on new acquisitions.
- Process Lien Wavers.
- Create and follow-up on client demand letters to assist in collection activities.
- Process bankruptcy notifications and follow-up on bankruptcy cases until resolved.
- Follow safety rules, guidelines, and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
- Maintain quality standards on all projects.
- Perform other various duties assigned by Supervisor.
- Oracle experience preferred.
- High School diploma or equivalent.
- Minimum 3-5 years’ related experience.
- A valid driver’s license with acceptable violation history may be required.