Food Server - Myrons
Edmn Cx_1 · Pompano Beach, Florida, United States · onsite
JOB SUMMARY
To provide top quality customer service and to ensure that customers have a favorable dining and gaming experience. Promote Family Style Service through actions and positive attitude.
HOW YOU WILL CREATE THE EXTRAORDINARY
- Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times.
- Take customers’ drink orders and serve and refill drinks promptly.
- Present featured food offerings to patrons and answer questions about food items, making recommendations upon request.
- Remove customers’ dirty dishes from tables during the course of their meal using trays, as they make repeat trips to the buffet line and upon completion of their dining experience.
- Stock wait stations, bar, and host stand.
- Bring ice as needed.
- Assist hosts with seating guests if necessary.
- Resetting tables after they have been cleared.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Accurately and appropriately set up banquet functions.
- Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen.
- Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items.
- Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
- Have complete knowledge of all casino events and promotional activities, and assist as needed.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
- Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
- Perform other duties as assigned or reasonably requested by any member of management.
ADDITIONAL REQUIREMENTS
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 25 pounds
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Safely work with provided cleaning chemical and equipment
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing position and/or walking motion for extended period
- Ability to work in a smoking and pet-friendly environment
- Required to be able to taste and smell food items to ensure quality and flavor levels.
WHAT YOU WILL NEED
- Must be 21 years of age or older
- Proficient in English verbal and written
- Flexible to work various shifts, weekends, and holidays
- Knowledge of principles and processes for providing customer and personal services.
- A high school diploma or GED equivalent is required.