Talent Operations Specialist
City of New York · New York City, New York, United States
ABOUT THE CAMPAIGN FINANCE BOARD
The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation.
We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government.
We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust.
ABOUT THE UNIT
The People and Engagement Division is responsible for the agency's systems, policies, and resources that work to shape engagement and the employee experience at the CFB.
The division encompasses multiple units including the Equal Employment Opportunity (EEO) unit, People and Culture unit, the Learning and Development unit, and the Labor Relations, Timekeeping, Payroll, Benefits and Compliance unit. Its work spans the entire employee lifecycle; from recruitment and selection, onboarding, to workplace culture, succession planning, learning and development, and organizational restructuring. The Division also manages employee and labor relations, payroll, timekeeping, offboarding, and benefits administration. Together we work to build people systems that allow for a positive employee experience and workplace culture.
The People & Culture Unit serves as an internal strategic partner dedicated to supporting employees and advancing the agency across every stage of the employee lifecycle. The unit delivers comprehensive HR-based solutions in the areas of talent operations, employee growth and development, and organizational culture. Its work begins with recruitment and selection and extends through onboarding, employee engagement, career development, workplace culture, and more. The team is committed to fostering an inclusive, collaborative, and high-performing work environment where employees can thrive and grow professionally. Through data-informed practices and people-centered strategies, the unit helps strengthen the CFB while ensuring alignment with the CFB's goals, values, and overall mission. By balancing operational excellence with employee support, the People & Culture Unit Department plays a critical role in building a resilient, engaged, and future-focused workforce.
JOB DESCRIPTION
The Talent Operations Specialist reports to the Talent Operation Manager. This role will support the full recruitment lifecycle at the CFB, from workforce planning and sourcing through selection and hiring serving as one of the agency's talent acquisition experts within the People & Culture department.
The role develops and executes sourcing strategies to build diverse, qualified talent pipelines, partners closely with hiring managers on recruitment plans and hiring packets, and manages day-to-day operations including job postings, screening, interviews, and offer coordination. It also uses recruitment data and analytics to improve hiring efficiency and inform workforce planning, while integrating principles around fairness, equity, and inclusion, ensuring compliance with NYC civil service requirements, and the NYC EEO Policy throughout the process.
Beyond individual searches, the specialist acts as a strategic advisor to hiring managers, delivering high-quality service to candidates and stakeholders while keeping vacancies moving within established timelines.
By helping to build the team that carries out the agency's work, this role directly strengthens the CFB's ability to safeguard fair, transparent elections for all New Yorkers.
The responsibilities and tasks to be completed in this role include, but are not limited to:
Proactive Sourcing & Talent Pipeline Development
- Maintain relationships with external recruitment vendors to ensure effective sourcing for current vacancies and pipeline roles, partnering closely with vendors on hard-to-fill positions.
- Execute sourcing strategies to build strong, diverse talent pipelines using LinkedIn Recruiter, Boolean search queries, high-traffic and reputable job boards, professional associations, and other - talent databases.
- Build and nurture a passive candidate pipeline for recurring and high-volume roles within the agency.
- Building diverse pipelines through partnerships with colleges, professional associations, and community-based organizations (not just databases/LinkedIn).
- Partnering with the Director of EEO/Accessibility to integrate EEO best practice and guiding principles into sourcing and selection
- Use the SmartRecruiters platform to strengthen talent pipelines by identifying and tagging high-potential candidates from previous applicant pools.
- Support projects to improve and update sourcing and pipeline development policies and procedures.
Full Cycle Recruitment & Candidate Experience
- Lead and facilitate recruitment intake meetings with hiring managers to review hiring packet templates, explain the recruitment process, and determine the level of support needed throughout each search.
- Coach hiring managers through the hiring packet process, advising on salary, key responsibilities, hiring exercises, and how each document ties into the broader recruitment policy and process.
- Collect job-related data points during intake (responsibilities, knowledge, skills, abilities, and other role requirements) to draft accurate hiring packets and guide hiring managers through packet submission and approval.
- Provide end-to-end support to hiring managers, including candidate screening, interview scheduling, and candidate communication.
- Conduct screening interviews to evaluate candidates' technical fit, alignment with company values, and other role requirements.
- Serve as the primary point of contact for candidates, ensuring timely status updates and professional rejection communications that maintain goodwill.
- Maintain regular touchpoints with high-potential candidates throughout the recruitment process.
- Guide hiring managers in submitting hiring proposals for finalists.
- Coordinate the logistics of hiring exercises, and ensure all scheduled screenings are completed on time.
- Support the extension of offers and serve as liaison for salary negotiations between finalists and hiring managers.
- Ensuring compliance with NYC civil service requirements and recruitment policy throughout the process
- Proactively advising hiring managers (consultative, not just reactive support)
- Maintaining confidentiality and ethical recruitment standards
- Provide support with project to improve/update recruitment & candidate experience policies and procedures
Recruitment Data & Systems Management
- Maintain the agency's Monday.com hiring board, ensuring recruitment status updates for each assigned vacancy are entered by the end of the week they occur and that all required data fields and tasks are kept current within hiring timelines.
- Ensure SmartRecruiters is utilized accurately and kept up to date, with all applicants correctly placed in their appropriate recruitment sta