Agent Resales
Hilton Grand Vacations · Stuart, Florida, United States · onsite
The Agent Resales will be the primary point of contact for owners and guests of the Plantation Beach Club at Indian River resort, guiding them through vacation ownership options, managing resale transactions, and creating memorable experiences. This role blends sales expertise with hospitality, requiring strong organization, self‑motivation, and a passion for helping clients build and enjoy their vacation portfolios.
- Assist owners and prospective guests with all aspects of vacation ownership resale and upgrades.
- Conduct property tours and showcase amenities to potential buyers.
- Host weekly social events and parties to engage the resort community.
- Maintain accurate client records and follow‑up schedules in the CRM system.
- Coordinate with the sales, marketing, and legal teams to ensure smooth transaction processing.
- Provide personalized recommendations based on clients' vacation preferences and usage patterns.
- Respond promptly to inquiries via phone, email, and in‑person interactions.
- Track market trends and competitor offerings to inform resale strategies.
- Prepare and deliver presentations and sales materials for events and private showings.
- Achieve monthly resale targets while upholding Hilton Resorts' service standards.
- Minimum 1 year of experience in vacation ownership, real estate, or hospitality sales.
- Proven track record of meeting or exceeding sales goals.
- Excellent communication and interpersonal skills.
- Highly organized with strong attention to detail.
- Self‑starter who can work independently and as part of a team.
- Ability to host and manage events for groups of guests.
- Familiarity with Microsoft Office Suite.
- Flexibility to work evenings and weekends as needed for events.
- Passion for delivering exceptional guest experiences.
- Valid Florida driver's license and reliable transportation.
- Valid Florida Real Estate License.
Why Team Members like working for us:
- Recognition programs and career‑growth rewards!
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Paid Time Off (PTO) for rest, adventure, or recuperation
- Employee Stock Purchase Program
- Tuition reimbursement!
- Continuous learning and advancement opportunities
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We provide reasonable accommodation for individuals with disabilities throughout the application and interview process, as well as within the workplace. Please contact us to request accommodation.