Administrative Assistant - Ball Memorial - Full Time Days
Indiana University Health · Muncie, Indiana, United States
Hours: 40 hrs/wk - Monday-Friday Day shift
Location: Staff Education Department - 221 N Celia Ave, Muncie, IN 47303
Job Summary:
Provides basic administrative and technical support for leaders and teams they support. Manages schedules/calendars, coordinates meetings, coordinates travel arrangements, processes invoices, and handles inquires as appropriate. Manages work with basic guidance and direction. Addresses basic administrative and technical issues when they arise.
Key Responsibilities:
- Coordinate and manage all AHA training activities, ensuring classes are scheduled efficiently and communicated effectively.
- Maintain and coordinate class schedules, registrations, and related administrative tasks.
- Demonstrate advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Support course planning, documentation, reporting, and communication efforts.
- Utilize Articulate software to develop and maintain training content; prior experience is preferred, but candidates with a strong willingness to learn are encouraged to apply.
- Assist with programming and course-building activities, leveraging strong problem-solving and organizational skills.
- Be resourceful, adaptable, and proactive in learning new systems, tools, and processes.
- Collaborate with internal stakeholders to ensure training programs are effectively delivered and continuously improved.
Preferred Qualifications:
- BLS certification preferred.
- Strong technical aptitude and comfort learning new technology platforms.
- Experience developing and managing e-learning content and training materials.
- Familiarity with AI tools and their application in training, education, or workflow improvement.
- Demonstrated ability to build engaging online learning experiences.
- Resourceful, innovative, and eager to learn new systems and technologies.
Requirements:
- High School Diploma/GED required.
- Requires 0-3+ years relevant experience; previous administrative experience preferred.
- Experience with matrix organization and complex work environment a plus.
- Requires basic proficiency in MS office (Word, PowerPoint, Excel)