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COLLISION CENTER MANAGER

Bell Audi · Albuquerque, United States

NOW HIRING: COLLISION CENTER MANAGER

Confidential Automotive Dealership Group | Albuquerque, NM Area

$100,000+ ANNUAL EARNING POTENTIAL

Full-Time | In-Person | Leadership Opportunity

CCC ONE EXPERIENCE REQUIRED

LEAD OPERATIONS. DEVELOP YOUR TEAM. DRIVE RESULTS.

An established automotive dealership group in the Albuquerque area is seeking an experienced Collision Center Manager to lead and grow its collision repair operation.

This opportunity is ideal for a hands-on leader who understands collision production, estimating, workflow management, team development, and financial performance. We're looking for someone who can improve efficiency, maintain high repair standards, strengthen customer satisfaction, and drive overall profitability.

If you know how to lead a collision team, manage performance, and keep a busy operation running efficiently, we want to hear from you.

COMPENSATION & BENEFITS

$100,000+ Annual Earning Potential

Benefits include:

- Medical, dental, and vision insurance

- 401(k) retirement plan

- Paid time off

- Employee discounts

- Ongoing training and professional development

- Career advancement opportunities

- Long-term opportunity with an established dealership group

WHAT YOU'LL BE RESPONSIBLE FOR

As Collision Center Manager, you'll oversee the daily operation and performance of the collision center, including production, staffing, estimating, repair quality, customer satisfaction, and financial results.

Key responsibilities include:

- Direct daily collision center operations and production workflow

- Lead, coach, and develop estimators, technicians, and support staff

- Manage scheduling, cycle time, workload, and repair progress

- Review estimates, supplements, and repair orders for accuracy

- Monitor productivity, labor performance, profitability, and departmental KPIs

- Identify opportunities to improve efficiency, throughput, and revenue

- Maintain strong relationships with insurance companies, customers, vendors, and business partners

- Monitor CSI and ensure consistent customer communication

- Recruit, train, and retain qualified collision repair professionals

- Ensure repairs follow OEM procedures, manufacturer specifications, and safety standards

- Maintain quality control and accountability throughout the repair process

- Address operational challenges and implement effective solutions

- Ensure compliance with company policies and applicable industry requirements

REQUIRED QUALIFICATIONS

- Previous experience in the automotive collision repair industry

- CCC ONE experience required

- Proven leadership or team management experience

- Strong knowledge of collision estimating, repair procedures, and supplements

- Understanding of insurance claims and repair authorization processes

- Experience managing production workflow and repair schedules

- Ability to monitor KPIs and improve productivity and profitability

- Strong communication, organization, and problem-solving skills

- Ability to lead in a fast-paced collision repair environment

- Valid driver's license with an acceptable driving record

PREFERRED EXPERIENCE

- Previous Collision Center Manager or Body Shop Manager experience

- Dealership collision center experience

- Experience overseeing a high-volume collision operation

- CDK or Reynolds & Reynolds experience

- Strong financial and operational management background

- Experience recruiting, training, and developing collision repair teams

Relevant backgrounds may include:

Collision Center Manager, Body Shop Manager, Collision Repair Manager, Collision Production Manager, Collision Operations Manager, Body Shop Director, or an automotive Fixed Operations leader with direct collision center experience.

WHAT SUCCESS LOOKS LIKE

Production: Maintain an organized workflow, minimize bottlenecks, and keep repairs moving efficiently.

Team Leadership: Set clear expectations, coach employees, and build a productive, accountable team.

Quality: Ensure repairs meet OEM procedures, safety standards, and customer expectations.

Profitability: Track performance metrics, control operational costs, and identify opportunities to improve financial results.

Customer Satisfaction: Maintain clear communication, resolve concerns, and deliver a professional repair experience.

WHY CONSIDER THIS OPPORTUNITY?

Join an established automotive dealership group where an experienced collision leader can make a meaningful impact on operations, team performance, customer satisfaction, and profitability.

This is an opportunity to take ownership of a collision operation, strengthen processes, develop talent, and help drive the department's continued success.

READY FOR YOUR NEXT LEADERSHIP OPPORTUNITY?

Apply today for confidential consideration.

Position: Collision Center Manager

Location: Albuquerque, NM Area

Employment Type: Full-Time

Compensation: $100,000+ Annual Earning Potential

Work Setting: In-Person

Resume Required

For confidential consideration, contact Ana directly at ana@theeliterecruits.com.

All interviews are scheduled by appointment only. NO WALK-INS. Qualified candidates will be contacted to arrange an interview.

Apply on the employer’s site