People Operations Generalist
gursey · Century City, CA · hybrid
USD 75,000 to 90,000 · period not stated
Key Responsibilities:
- Own and coordinate the administrative onboarding process from accepted offer through the employee's first day and initial onboarding period.
- Coordinate with IT, Office Services, hiring managers, and other departments to ensure equipment, system access, workspace, building access, and other resources are ready for new employees.
- Prepare and send new-hire communications, onboarding schedules, welcome information, and required documentation.
- Conduct the HR portion of new-hire orientation and serve as a primary HR point of contact for new employees.
- Coordinate background checks, I-9/E-Verify requirements, new-hire paperwork, and related compliance documentation.
- Coordinate employee separations and offboarding, including communication with IT, Office Services, payroll, and other appropriate departments.
- Coordinate the return or retrieval of laptops, equipment, keys, badges, and other firm property.
- Prepare and maintain termination and employee-change documentation and ensure HR systems and records are updated appropriately.
- Provide administrative support to the HR Management with employee benefits and leaves of absence.
- Assist with routine benefits-related tasks, employee communications, documentation, and follow-up as needed.
- Provide backup support during benefit enrollment periods and assist with maintaining accurate benefit records.
- Assist with leave tracking, documentation, and employee communications as directed by the HR Management.
- Develop a general working knowledge of the firm's benefits and leave processes to provide effective backup coverage and support.
- Maintain and monitor CPA and other professional license information for applicable employees.
- Track license expiration and renewal dates and communicate renewal requirements to employees.
- Assist partners and other professionals with license renewal and reporting processes as needed.
- Maintain accurate professional license and continuing education information in LC Vista.
- Follow up on outstanding licensing and compliance requirements and maintain appropriate supporting documentation.
- Assist with recurring HR compliance and required training tracking.
- Assist the HR Management with the administration of the firm's performance management and employee review processes.
- Assist with setting up and launching performance review cycles, surveys, and related workflows within the performance management system as directed by HR Management.
- Help monitor completion of reviews and surveys, send reminders and follow up on outstanding items, and provide administrative support for routine reporting and system maintenance.
- Coordinate the administration of the firm's employee recognition and rewards platform, including monitoring inventory and reordering reward items as needed.
- Respond to routine system notifications and assist employees with basic questions related to the rewards program.
- Maintain accurate employee information and documentation within HR systems and personnel files.
- Assist with periodic audits of HR records and systems to ensure information is accurate and up to date.
- Respond to routine employee questions regarding HR processes, benefits, policies, and procedures, escalating more complex matters as appropriate.
- Provide backup support for other members of the HR team.
- Identify opportunities to improve and streamline HR processes, checklists, documentation, and employee communications.
- Assist with special HR projects and other duties as assigned.
Required Qualifications & Skills / Abilities:
- Three or more years of progressive Human Resources, People Operations, HR Generalist, or similar experience; professional services experience preferred.
- Hands-on experience with employee onboarding and offboarding required; exposure to benefits administration and/or leaves of absence is a plus.
- Bachelor's degree preferred; equivalent relevant experience will be considered.
- Experience with HRIS systems; ADP experience preferred. Experience with LC Vista or professional license/CPE tracking is a plus.
- Working knowledge of California employment practices and leave requirements preferred.
- SHRM-CP, PHR, or similar HR certification is a plus.
- Strong Microsoft Office skills, particularly Outlook, Word, and Excel.
- Excellent organizational skills, attention to detail, and ability to manage multiple deadlines and recurring responsibilities.
- Strong written and verbal communication skills, sound judgment, and ability to exercise discretion and maintain confidentiality.
- Strong customer-service orientation and ability to work effectively with employees at all levels, including partners and senior leadership.