Approval Officer
NMC Healthcare · Dubai, UAE
A hospital porter moves patients, equipment and numerous other medical related items between the various areas of a hospital. Hospital porters are essential in maintaining the smooth running of a hospital. They transfer patients to and from various locations, such as from the ward to the x-ray department. Porters also provide emotional support to patients. They often must comfort and reassure those who are feeling weak or distressed. Sometimes they also must placate irritable or obstinate patients. The role is always varied and interesting though, as porters help people of different ages and from different walks of life daily. Hospital porters also have the important job of moving vital, often extremely costly, equipment between the different departments of a hospital. They also distribute post, files and specimens. Porters use a variety of specialist healthcare equipment, including, wheelchairs, trolleys and medical beds. A radio pager will be used, which always enables their supervisor to contact them. Porters primarily work with patients, other porters and medical staff. They move throughout the hospital.
- Respond promptly to patients’ requests for assistance, ensuring comfort and safety.
- Transport specimens from the Out-Patient Department to the laboratory in a timely manner.
- Send and receive CSSD (Central Sterile Services Department) materials according to scheduled timings for all applicable departments.
- Deliver files, documents, and forms between departments and the Medical Records Department (MRD), including admission files to inpatient areas as instructed.
- Collect general and stationery items from stores for departments on allocated days.
- Comply with all Occupational Safety and Health (OSH) and infection control policies, standards, and procedures, and cooperate with hospital management to meet these requirements.
- Be familiar with all hospital emergency and evacuation procedures.
- Report OSH hazards, incidents, near misses, and assist in preparing risk assessments and incident reports.
- Follow waste management procedures and policies diligently.
- Attend OSH/Infection Control training programs, mock drills, and awareness sessions as required.
Able to speak English; Arabic desirable but not mandatory.
High School Diploma