NHS Administrator
Employer not yet confirmed · Sheffield, South Yorkshire, United Kingdom
NHS Administrator | Part time | 15 hours per week| Claremont Hospital | Sheffield | Competitive salary plus excellent benefits
Spire Claremont Hospital is looking for an experienced and customer-focused Administrator to join our team on a permanent part-time basis.
Spire Claremont Hospital has provided first-class independent healthcare at the heart of the South Yorkshire community since 1953. Our hospital is situated among beautifully landscaped grounds in Crosspool, Sheffield and it is situated 3 miles (about 20 minutes) to the southwest of Sheffield city centre.
Claremont Hospital has 42 beds, three laminar flow theatres with a fourth minor ops theatre, 13 consulting rooms, JAG accredited Endoscopy suite, a static MRI and CT scanner, and plain and digital X-ray. The hospital provides surgery and outpatients with diagnostic imaging services
Duties and Responsibilities
To provide comprehensive administrative support to the NHS patient pathway, ensuring the accurate processing, formatting and distribution of patient correspondence. To act as a key point of contact for patients, GP practices and consultants, maintaining high standards of customer service and ensuring patient information is handled efficiently, accurately and confidentially
- Format, quality check and input patient and GP details onto clinical correspondence returned from outsourced medical typists
- Ensure all patient letters are accurate, complete and compliant with Trust and hospital standards before processing.
- Handle NHS patient enquiries received via telephone and email in a professional, courteous and timely manner.
- Liaise with consultants and clinical teams to obtain sign-off and approval of patient correspondence where required.
- Print, prepare and post patient and GP letters within agreed timescales.
- Process onward referrals and ensure all supporting documentation is completed and forwarded appropriately.
- Upload patient letters and correspondence to HMS2 accurately and in a timely manner.
- Maintain accurate patient records and update information systems as required.
Who We're Looking For
- Good standard of general education, including GCSEs (or equivalent) in English and Mathematics.
- Previous administrative experience in a healthcare, NHS, medical or customer service environment is desirable.
- Experience of handling confidential and sensitive information.
- Good working knowledge of Microsoft Office applications including Word, Outlook and Excel.
- Experience of patient administration systems would be advantageous.
Benefits
- 35 days annual leave including bank holidays
- Private medical insurance
- Contributory pension scheme
- Life assurance
- Health assessments
- Employee Assistance Programme
- Sharesave scheme
- Free DBS
- Access to our 'Spire for You' rewards platform with discounts and cashback from over 1,000 retailers
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
We commit to our employee’s well-being through work life balance, on-going development, support and reward.
“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.”
For us, it's more than just treating patients; it's about looking after people.
If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.