Snowcat Adventures Office and Trail Guide
MOUNTAIN CAPITAL PARTNERS · Purgatory Resort - DURANGO, CO 81301
General Purpose:
The Purgatory Snowcat Adventures Office and Tail Guide position supports both the daily guest services operation and the backcountry guiding team. This role is responsible for managing daily scenic tour and cat skiing operations from the office, assisting guests with bookings, rentals, safety briefings, and trip preparation, while also serving as a part time tail guide under the direction of the PSA Lead Guide. The ideal candidate is highly organized, guest focused, comfortable working in both an office and backcountry environment, and committed to maintaining a safe and exceptional guest experience.
This is a seasonal position from December 2026 to April 2027. Dates are subject to change based on the availability of the applicant and needs of the business. This role comes with a free season pass for you and your dependents. For a full list of benefits visit
Hiring for our seasonal positions occurs on a rolling basis. This position will remain open until filled.
Essential Duties/Responsibilities:
• Manage daily office operations for Purgatory Snowcat Adventures, including scenic tours, cat skiing reservations, and guest inquiries.
• Assist guests with booking questions, scheduling, check in, payments, waivers, and general information regarding PSA products and services.
• Maintain a strong working knowledge of all Purgatory Snowcat Adventures tours, pricing, products, policies, and operational procedures.
• Operate point of sale and reservation systems accurately and efficiently.
• Answer incoming phone calls and emails and provide professional, timely, and accurate information to guests.
• Assist with morning guest preparation, including check in, safety meetings, trip briefings, rental equipment setup, avalanche safety equipment distribution, and lunch preparation.
• Maintain a clean, organized, and professional office and guest staging area throughout the day.
• Maintain radio communication with the backcountry team and remain available to assist guides and operations staff when communication or additional support is needed.
• Communicate clearly with the Lead Guide, General Manager, snowcat operators, guides, and other team members regarding daily operations, guest needs, weather, conditions, and schedule changes.
• Serve as a part time tail guide under the direction and supervision of the PSA Lead Guide.
• Assist the Lead Guide with all aspects of daily backcountry operations as directed, including guest management, equipment preparation, loading and unloading equipment, route preparation, safety procedures, and end of day operations.
• Follow all avalanche safety procedures, emergency response protocols, and instructions provided by the Lead Guide and management team.
• Assist with avalanche rescue equipment checks and ensure assigned safety equipment is properly distributed, functioning, and accounted for.
• Support guest movement through backcountry terrain while maintaining appropriate spacing, group organization, and communication.
• Monitor guests throughout the day for signs of fatigue, ability concerns, injury, or other issues that could affect group safety.
• Assist with identifying and communicating hazards while following all terrain management and risk management decisions made by the Lead Guide.
• Prioritize guest and staff safety at all times and understand that safety decisions take priority over terrain objectives or guest expectations.
• Work cooperatively as part of the guiding team to provide a professional, safe, and memorable backcountry experience.
• Listen closely to and follow the direction of the Lead Guide during all backcountry operations.
• Assist with emergency response situations as trained and directed.
• Help maintain, organize, inspect, and transport skis, snowboards, avalanche equipment, radios, medical equipment, and other operational gear.
• Perform opening and closing duties as assigned.
• Maintain a positive and professional attitude during long operational days and changing mountain conditions.
• Perform additional duties as assigned by the General Manager or Lead Guide.