ATR – Internship 2027 - Stage en performance de la relation client FAL ATR
Airbus · Toulouse Area, France
Job Description:
Envie de rejoindre l'aventure ATR ? Une offre de stage vient de s'ouvrir sur notre site à Saint Martin !
En 2025, ATR est labellisée Happy Trainees. 94.3% des étudiants recommandent notre entreprise à l’issue de leur alternance ou de leur stage.
Ce que nous allons faire ensemble :
Être stagiaire chez ATR, c’est être intégré au sein d’une équipe comme un membre à part entière avec un véritable périmètre d’intervention et des responsabilités.
Descriptif des missions proposées :
Directement rattaché au Responsable des équipes Customer Acceptance and Delivery Managers, vous décrochez la possibilité de lancer votre début de carrière et d’avoir un véritable impact dans un milieu dynamique et en pleine transformation. Premier relais entre le client et les équipes opérations, vous aurez les missions principales suivantes :
- Mise en place de fiches clients spécifiques au regard des différentes exigences client
- Support à la structuration des processus internes de l’équipe
- Mise en place d’un fichier de suivi d’avancement des différentes visites afin d’assurer un avancement précis
- Participation à la préparation en amont des visites client sur FAL et sur la phase de livraison
- Back-up des CAM afin d’assurer la tenue des visites client
- Référent de la transformation digitale du service
Ce stage est fait pour vous :
- Vous êtes en 4ième ou 5ième année d’école d’ingénieur ou niveau équivalent.
- Vous avez déjà été exposé sur des rôles de contact client à enjeu, et vous êtes à l’aise avec les processus industriels
- Vous êtes parfaitement à l’aise avec les outils bureautique et leur langage de programmation (Excel/VBA, Google/JavaScript, PowerPoint, Power BI), vous savez éventuellement utiliser l’IA.
- Vous êtes proactif, rigoureux, autonome et savez communiquer avec différents métiers.
- Vous avez un esprit critique, savez challenger l’existant et n’hésitez pas à prendre des initiatives.
- Vous maîtrisez parfaitement le Français et l’anglais au niveau professionnel, la maîtrise de l’italien ou d’une autre langue est un plus.
- Une connaissance SAP/ACPnG est un plus.
Calendrier :
Démarrage : 22/02/2027
Durée : 6 mois
Comment se passe le processus de recrutement ?
Le processus de recrutement se passe en deux étapes après la réception de votre candidature :
- Analyse des CV
- Entretien technique Manager : Le responsable du stage vous contactera pour un entretien de recrutement
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Want to join the ATR adventure? An internship opportunity has just opened on our site in Saint Martin!
In 2025, ATR has been awarded the Happy Trainees label. 94.3% of students recommend our company after their work-study or internship.
What we will do together:
Being an apprentice at ATR means being integrated into a team as a full member with a real scope of intervention and responsibilities. You will have the opportunity to learn and develop your skills and experience within a market leading company!
Detailed description of the mission:
Reporting directly to the Head of Customer Acceptance and Delivery Managers, you will have the opportunity to kick-start your career and make a real impact in a dynamic and fast-evolving environment. Acting as a key point of contact between customers and operational teams, your main responsibilities will include:
- Developing customer-specific profiles to capture and address individual customer requirements.
- Supporting the structuring and continuous improvement of the team’s internal processes.
- Developing a tracking tool to monitor the progress of customer visits and ensure accurate follow-up.
- Contributing to the preparation and coordination of customer visits, both on the Final Assembly Line (FAL) and during the aircraft delivery phase.
- Providing back-up support to Customer Acceptance Managers (CAMs) to ensure the smooth execution of customer visits.
- Acting as the team’s digital transformation focal point, supporting the implementation and adoption of digital solutions.
This internship is designed for you:
- You are currently in your 4th or 5th year of engineering school (or hold an equivalent level of education).
- You have already been exposed to customer interface roles, and you have a good understanding of industrial production fundamentals and tools.
- You are proficient with office and data tools and their programming languages (Excel/VBA, Google/JavaScript, PowerPoint, Power BI), and ideally, you know how to leverage AI-based tools.
- You are proactive, rigorous, and autonomous, with strong communication skills and the ability to interact effectively with cross-functional teams.
- You possess a critical mindset, are able to challenge the status quo, and are not afraid to take initiative.
- You are fluent in French and at professional level in English, Italian or any other language would be an asset.
- Familiarity with SAP/ACPnG would be a plus.
Calendar:
Starting date: February 22nd, 2027
Duration of 6 months
How does the recruitment process work?
The recruitment process takes place in two stages after receiving your application:
- Analysis of your CV
- Technical interview with Manager: Last step of the process you are almost there! The course manager will contact you for a validation interview.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Avions de Transport Regional (ATR) GIE
Contract Type:
Internship-----
Experience Level:
Student
Job Family:
Improvement & Performance Management
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.