Driver Manager- Shakopee MN 3PL
Temco Logistics · Shakopee MN 3PL - Shakopee, MN 55379
Temco Logistics, a proud subsidy of The Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.
As a Driver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temco’s brand standards in a white-glove delivery environment for Home Appliance Installation.
Must Have Skills:
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Home Appliance Installation or mechanical aptitude who can learn the home appliance installation process.
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Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)
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Hands on leadership. Ability to fill in during absences, or busy business seasons.
Scheduled: 4am start 10-12 hours shifts M-Sat.
Job Responsibilities:
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Monitor on‑road operations and support drivers with calls, exceptions, and issue resolution
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Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
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Train and onboard new customer service staff
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Build office and driver schedules and ensure hours adherence
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Review payroll accuracy and partner with Driver Managers on route adjustments
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Manage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)
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Order office supplies and maintain proper staging of product and paperwork
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Support inbound/outbound processes in 3PL locations
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Investigate freight and Sedgewick claims
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Assess waste/recycling operations and recommend improvements
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Lead and support drivers daily to ensure readiness and success.
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Monitor performance metrics and coach for improvement.
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Oversee DOT compliance and safety standards for drivers and equipment.
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Conduct on-road observations and Safe Work Habits Assessments.
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Partner with operations to optimize routes and maintain fairness.
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Drive a culture of professionalism and customer satisfaction.