Job Development Specialist
Glide · San Francisco · onsite
USD 30 to 35 · period not stated
About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization
Position Summary:
The Job Development Specialist provides intensive career exploration, linkages to pre-employment training, and job search/placement assistance. The position assists with barriers to education and employment and successfully links client participants to the appropriate opportunities for economic mobility. Services include outreach and engagement, individual counseling and coaching, case management, workforce readiness workshops, and resource and partnership development. This position builds strong relationships with employers and community partners to bridge gaps between job seekers, education and training programs, and potential employers to create an education and workforce pipeline for those seeking employment assistance.
Schedule: Monday–Friday, with a work schedule generally falling between 8:00 a.m. and 5:00 p.m.
Essential Duties and Responsibilities:
- Initiate and conduct outreach with client participants at the TAY HWC Center and at other GLIDE offsite locations where clients seeking enrollment may access or congregate for population engagement
- Develop and implement individualized education and employment plans, considering the unique needs and goals of each client through “rapid intake”, career assessments, skills assessments, and goal-setting counseling sessions with clients.
- Link, support, and enroll clients in educational opportunities, training programs, and supportive services
- Provide ongoing counseling support, guidance, and mentorship to clients throughout their education and workforce development journey, including advocacy and ongoing development of individual goals and service plans based on progress
- Conduct high-impact job readiness workshops on various topics but not limited to positive communication and conflict management techniques, digital literacy, job application process, developing resumes and cover letters, interviewing skills, job retention techniques, stress management and workplace behavior for self-care using various instructional methods
- Identify and schedule guest speakers to facilitate additional relevant workshops and job-related events such as career panels, job fairs, etc.
- Identify and develop job opportunities with local employers, focusing on various industries and roles that align with the interests and skills of the participants based on individual goal and service plans and ongoing program data trends
- Maintain a strong network of employer partners and build relationships to secure job placements through active engagement such as outreach events and information sessions.
- Assist clients in preparing job applications (e.g. resumes, cover letters, digital literacy), professional interviews, and workplace expectations.
- Provide post-placement support to ensure successful job retention and advancement (e.g. 1:1 counseling sessions or groups and workshops)
- Maintain accurate and up-to-date records of client rapid intake, assessments, progress, and outcomes in required databases and hard copy folder files as required by the funding agency and contract
- Prepare regular reports on client services and activities for case conferences, care coordination, and file audits. Track all program activities, KPI’s, metrics and goal outcomes for stakeholders.
- Maintain accurate and up-to-date records of prospective education programs, workforce development and training programs, and local employers for client enrollment and placement, and prepare ad-hoc reports on client job development-related activities
- Collaborate with community partners, including schools, social service agencies, and other organizations, to enhance services for clients as it relates to job development
- Represent the program at community events and outreach activities to promote services and build awareness.
- Advocate for the needs of the client and promote positive youth development outcomes.
- Support client and employers by conducting job site visits and meetings
Minimum Qualifications:
- Bachelor’s degree in social work, public health, human resources or related field preferred.
- 3+ years of experience in vocational training or 1:1 counseling and case management services for marginalized and justice-impacted individuals or similarly disenfranchised populations seeking education opportunities, workforce development, and job placement supports.
- Demonstrated success as job development specialist or a similar role in an employment program for disenfranchised and/or high-need populations
- Demonstrated experience and knowledge in trauma-informed development principles and practices and/or adult learning and education
- Knowledge of local labor market trends, job search, job placement strategies, and workforce best practices
- Ability to work independently, demonstrate initiative, be dependable, have consistent presence, and able to meet deadlines
- Ability to collaborate with other GLIDE support staff to coordinate care for shared clients to help clients stabilize and reach their individual goals
- Strong written, oral, communication, and technical skills, including excellent interpersonal skills
- Attention to detail, strong organizational, time management, and problem-solving skills
- Knowledge of Bay Area San Francisco GLIDE client and population needs and resources, especially those experiencing poverty, homelessness, mental health challenges, substance misuse, trauma, and other associated experiences.
- Ability to use computer and reporting systems including Windows operating system, Microsoft Office Suite, Salesforce, city funder databases or other database systems, Zoom (or other virtual meeting systems), and search engines for research
Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.
This role is covered by the collective bargaining agreement.