Program Manager Principal
Fidelity National Information Services · US FL JAX 347, United States
Job Description
The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage, and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.
About the Role
The Program Manager Principal is a strategic leadership role responsible for driving complex, enterprise-wide programs that support critical business objectives across FIS Capital Markets. This highly visible position requires strong executive presence, exceptional stakeholder management skills, and the ability to influence decision-making at senior leadership levels. You will lead cross-functional teams, manage large-scale program initiatives, and ensure successful delivery through strategic planning, governance, risk management, and execution excellence.
Key Responsibilities
- Develop and execute enterprise program strategies aligned to business priorities, establishing program governance, objectives, resource plans, and measurable outcomes.
- Lead cross-functional and geographically distributed teams to deliver complex initiatives within scope, budget, quality, and timeline expectations.
- Build and manage executive stakeholder relationships, providing strategic guidance, transparent communication, and actionable program reporting.
- Identify and mitigate risks, dependencies, and constraints while driving continuous improvement and operational excellence across multiple workstreams.
Required Qualifications
- 10+ years of experience in securities, capital markets, investment services, brokerage, clearing, custody, or related financial services industries.
- Proven success leading large-scale, enterprise programs and strategic initiatives within complex, highly regulated environments.
- Demonstrated executive presence with the ability to influence senior leaders, clients, and key stakeholders through effective communication and leadership.
- Strong strategic thinking, business acumen, and expertise in program governance, risk management, budgeting, and resource planning.
- Bachelor's degree or equivalent combination of education and professional experience.
Preferred Qualifications
- Advanced degree in Business, Finance, Technology, or a related field.
- Experience leading transformation, modernization, or strategic change initiatives within capital markets organizations.
- PgMP, PMP, or other relevant program management certification.
The impact you’ll make
As a Program Manager Principal, you will play a critical role in shaping and delivering strategic initiatives that drive business growth, operational excellence, and client success. Your leadership will help align teams, strengthen execution, and influence organizational decision-making. By bringing a strategic outlook and deep capital markets expertise, you will help ensure programs deliver meaningful outcomes that support the future direction of the business.
What We Offer You
When you join FIS, you become part of a team that's shaping how the world pays, banks, and invests. We're committed to helping you thrive, both professionally and personally.
At FIS, we offer you:
- Internal career growth opportunities
- A voice in the future of fintech
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
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Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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