Unit Clerk - System Care Management - Full Time
Elfw Jobsearch · Sayre, Pennsylvania, United States · onsite
Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient.
Why Choose Guthrie:
- Voluntary 403(b) Retirement Plan – Plan for your future with Fidelity investment options
- Employee Assistance Program – Confidential support for personal and professional well-being
- Shift Differentials & Premiums – Earn more for evenings, nights, weekends, and float coverage
- PTO Starts on Day 1
- Friendly, Inclusive Work Family – Be part of a team that feels like home
Recognized as a Top Healthcare Employer:
Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well‑being, including:
- Best Places to Work 2025 - Modern Healthcare
- America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
- America's Best-In-State Employers (PA) 2025 - Forbes
- America's Best Employers for Healthcare Professionals 2025 - Forbes
- America's Best Employers for Women 2025 – Forbes
Schedule & Coverage:
- Full-Time, Day Shift
Position Summary:
Responsible for clerical duties, communication and reception duties on assigned nursing units. Provides general support to both clinical and non‐clinical. Demonstrates appropriate population specific communication skills.
Essential Functions:
- Actively participates maintaining a safe environment. 1. Recognizes, troubleshoots and initiates corrective action needed on equipment.
- Follows hospital and nursing department policies and procedures regarding the care and use of equipment and supplies.
- Complies with all policies of the hospital and nursing department.
- Utilizes proper body mechanics to prevent injury to self or patients.
- Demonstrates organizational and time management skills.
- Completes work within a timely manner according to department guidelines.
- Maintains neat and clean work area.
- Orders and maintains clerical supplies as necessary.
- Orders necessary unit equipment and supplies.
- Performs errands in a timely manner.
- Demonstrates strong communication and organizational skills.
- Ability to communicate using telephones, intercom, computer systems.
- Answers telephone promptly and politely, identifying self, title, and department.
- Receives and sends messages in an accurate and timely fashion.
- Communicates with the patients, family, and members of the health care team in a concise, tactful and considerate manner.
- Must represent the hospital in a professional courteous manner while being sensitive to how others perceive both verbal and non verbal communications.
- Implements Downtime process and procedures including order interpretation and transcription as necessary.
- Notifies RN of any stat order.
- Registers patients, assembles and disassembles charts in a timely manner, performs other clerical work according to unit guidelines.
Other Duties:
- Assists in the orientation of new employees.
- Attends and participates in unit council and unit clerk meetings (70% attendance).
- Demonstrates awareness of need for self‐growth by assessing strengths and weaknesses and establishing written goals.
- Demonstrates willingness to accept non‐routine work assignments as appropriate.
- Encouraged to participate in community activities.
- Is authorized to access secured storage areas in the performance of essential job functions and duties.
- Follows hospital and nursing department policies and procedures during emergency or stressful situations including fire and disaster drills, and emergency situations.
- Seeks supervision and guidance when appropriate.
- Supports the philosophy of the hospital and of the department of nursing.
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