Field Service Technician Ambr (F/M)
Sartorius · Home Office Madrid, Spain
Join our Service team as a Services Technician (F|M) and play a key role in ensuring the reliable operation of Ambr systems through installation, preventive maintenance, inspection, repair and technical support. By helping customers resolve technical issues and maintain system performance, you will contribute to high-quality service and customer satisfaction while supporting our ambition of better health for more people. The position should preferably be based in north-east Spain (Bilbao, San Sebastián, Burgos, etc.), supporting customers across Spain and Portugal.
Grow With Us - Your Responsibilities
- Provide service and customer support during field visits or dispatches or ensure the preventive maintenance, installation and repair of Ambr systems'
- Manage all on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Document processes
- Operate vehicle in a safely manner and use field automation systems
- Follow all company's filed procedures and protocols
- Cooperate with technical team and share information across the organisation
- Comprehend customer requirements and make appropriate recommendations/briefings
What will convince us
- Technical degree or certification
- 2+ years proven field service experience
- Ability to troubleshoot, test, repair and service technical equipment
- English literacy
- Ability to work flexible shifts and to adapt to changing work schedules
- Familiarity with mobile tools and applications
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers