PMO Lead, Integration Management Office
MUFG Pension & Market Services · Australia
Overview
The PMO Lead is a foundational leadership role within the Integration Management Office (IMO), accountable for establishing and operating the reporting, governance, financial management and delivery-control framework required to support a complex enterprise integration program.
The role will design and embed fit-for-purpose governance standards, forums, decision pathways, controls and reporting rhythms across the program. This includes establishing the core delivery toolset and ways of working across Confluence, Jira and related platforms; building sustainable, data-led executive and operational reporting; creating the integrated financial forecast and controls needed to manage total program spend; and coordinating the end-to-end governance calendar across the JIC, IGC, workstream working groups and other required forums.
Working closely with the Integration Program Director, workstream leads, Finance, Risk, Technology, Operations and corporate functions, the PMO Lead will provide a single, trusted view of program performance and ensure that scope, schedule, cost, risks, issues, dependencies, decisions, actions and benefits are governed consistently. The role will build enduring PMO capability, transferring ownership and embedding disciplined practices that remain effective beyond initial mobilisation.
This is a 12months fixed term contract
Key accountabilities and main responsibilities
Strategic Focus
- Partner with the Integration Program Director and executive sponsors to establish the IMO operating model, governance framework, delivery standards and integrated management cadence.
- Translate program objectives into practical controls, reporting requirements, decision rights, accountabilities and escalation pathways across all workstreams.
- Create a single source of truth for program performance, enabling timely executive decisions and transparent oversight of scope, schedule, cost, risk, dependencies and outcomes.
- Build a scalable and sustainable PMO capability, supported by clear processes, templates, data standards, ownership and knowledge transfer.
Operational Management
- Design, configure and embed the program toolset, including Confluence and Jira, with agreed structures, workflows, permissions, dashboards, data standards and controls.
- Establish the integrated program plan, milestone architecture, critical-path view and workstream planning standards, ensuring dependencies and cross-workstream impacts are actively managed.
- Develop sustainable weekly, monthly and stage-gate reporting that provides accurate, concise and decision-focused insights for executives, governance forums and delivery teams.
- Define reporting ownership, data-quality checks, submission deadlines and assurance processes so reporting can operate effectively as the program scales.
- Establish the program financial baseline, multi-period forecast, actuals tracking, commitments, accruals, contingency and variance analysis in partnership with Finance and workstream owners.
- Maintain an integrated view of total program spend and provide early warning of forecast movements, funding pressures and emerging cost risks.
- Coordinate resource and capacity planning, change control, benefits tracking, vendor reporting, document management and program administration.
- Provide quality assurance and constructive challenge to workstream plans, status updates, financial submissions and governance papers.
- People leadership
- Lead and develop PMO resources, setting clear priorities, service standards and accountabilities.
- Coach workstream leads and delivery teams in disciplined program management, governance and reporting practices.
- Foster a collaborative, outcomes-focused culture across the IMO and broader program, with a strong emphasis on transparency, accountability and continuous improvement.
- Build effective relationships across Finance, Risk, Technology, Operations, Legal, People and Culture, Procurement, vendors and other stakeholders.
Governance & Risk
- Establish and manage the governance calendar and end-to-end forum support for the JIC, IGC, workstream working groups and other program governance bodies.
- Coordinate agendas, pre-reads, management reporting, decision papers, minutes, actions, decisions and follow-up, ensuring matters are escalated through the appropriate forum.
- Maintain integrated registers for risks, issues, assumptions, dependencies, decisions, actions and changes, with clear ownership, due dates, escalation thresholds and closure evidence.
- Implement proportionate assurance, stage-gate and change-control processes aligned with enterprise policies, regulatory obligations and program risk appetite.
- Monitor governance effectiveness and continuously improve controls, reporting and forum design based on program maturity and stakeholder needs.
- Support internal and external assurance activities and ensure governance artefacts provide a complete, auditable record of program oversight and decision-making.
The above list of key accountabilities is not exhaustive and may change from time to time based on business needs.
Experience and personal attributes
- Significant experience leading a PMO, IMO or enterprise program office within a large, complex transformation, integration or separation program.
- Demonstrated success establishing governance, reporting and delivery-control frameworks from mobilisation through to steady-state operation.
- Strong hands-on experience configuring and embedding Confluence, Jira and related portfolio or reporting tools, including workflows, dashboards and data governance.
- Advanced financial management capability, including program baselining, forecasting, actuals and commitments tracking, accruals, contingency management and executive variance analysis.
- Proven ability to produce concise, decision-oriented reporting for executive committees and governance forums.
- Strong understanding of integrated planning, milestone management, RAID, dependency management, change control, benefits, resource planning and assurance.
- Experience supporting senior governance forums and producing high-quality agendas, papers, minutes, decisions and action tracking.
- Highly developed stakeholder management skills, with the confidence to challenge constructively and influence senior leaders, workstream owners and delivery partners.
- Demonstrated leadership of PMO teams and ability to build sustainable capability through coaching, clear standards and knowledge transfer.
- Excellent written, verbal, analytical and presentation skills, with strong attention to detail and the ability to convert complex information into clear insights.
- Commercially astute, pragmatic and delivery focused, with sound judgement and the resilience to operate effectively in a fast-paced, ambiguous environment.
- Relevant tertiary qualification and recognised project, program or portfolio management accreditation are highly desirable.
- Experience in financial services, superannuation, regulated environments or large-scale corporate integration is highly desirable.