Commercial Coordinator
Employer not yet confirmed · Sydney, New South Wales, Australia · onsite
Before you get started…Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! And Hilton was voted the #1 Best Hospitality Workplace in Australia in 2026 according to Great Place To Work!
Iconic 598-room Hilton Sydney is located in the heart of Sydney’s CBD and is steps from Town Hall station and the QVB Light Rail stop. Amongst our operations, we are home to signature restaurant Glass Brasserie, heritage listed Marble Bar and we are the leading destination for Conferences & Events with one of the largest conferencing spaces in Australia.
Why you will love working for Hilton?
- 110 exceptionally discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world.
- Discounts of up to 25-50% on products and services in participating Hilton outlets
- Extensive range of career development opportunities including access to Hilton University training, offering more than 3000 free learning programs
- Bonus Annual Leave days after 2 years
- Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.
This position is responsible for supporting the Hilton Sydney sales team in the promotion and selling of the hotel’s conference, event, and rooms. This will be achieved through sound lead allocation, effective qualifying throughout the initial enquiry, delivery of comprehensive and customised proposals, accurate input of bookings into the hotel booking system and preparation of final event agreements.
Each day will be different, with the following tasks being performed to the highest standards:
- Manage group, conference and event enquiries, proposals and bookings
- Convert leads into bookings and drive repeat business.
- Build and maintain strong client relationships.
- Maintain accurate booking, client and sales data.
- Support events, promotions and revenue-driving initiatives.
We are the Light and Warmth of Hospitality. We are HILTON.
WHAT WILL I BE DOING?
- Coordinate tour series, ad hoc tour groups, inbound wholesale business, and smaller function enquiries.
- Respond to business lead, prepare proposals and contracts, and assist in converting business opportunities.
- Build and maintain strong relationships with clients
- Support senior team members in managing small to medium-sized sales opportunities.
- Gain exposure to a broad range of market segments across accommodation, groups, meetings, and events.
- Assist with commercial planning, sales activities, and customer engagement initiatives.
Work with hotel inventory, booking systems, databases, and client information to support business operations
WHAT ARE WE LOOKING FOR?
- Tertiary qualification in Marketing, Business, Hospitality or a related field (completed or in progress)
- Positive attitude and a genuine interest in building a career in hospitality sales.
- Strong attention to detail and excellent organisational skills.
- A willingness to learn and work collaboratively within a high-performing team.
- Excellent customer service and communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Confidence working with systems, data, and administrative processes.
- Previous sales or hospitality experience is beneficial but not essential.
- A second language would be highly regarded, as the role supports inbound travel markets and international customers from across Asia and Europe.