Junior IT Specialist

Miele Australia Pty. Limited · Poznan, Poland

Your responsibilities

providing first-line IT support and troubleshooting;

preparing and configuring laptops, peripherals and workplaces;

supporting employee onboarding and offboarding;

managing IT equipment, inventory and hardware lifecycle activities;

handling incidents and service requests through ServiceNow;

maintaining operational documentation.

Our requirementsfirst experience in IT Helpdesk / 1st Line Support;

communicative level of English;

willingness to learn IT procedures, troubleshoot issues;

good communication skills and approachable attitude;

proactive attitude, willingness to learn, and a service-oriented mindset.