Learning and Development Coordinator
Nemacolin · Farmington, Pennsylvania, United States
Great learning experiences shape how associates connect with Team Nemacolin from their very first day. As a Learning & Development Coordinator, you will create engaging, organized, and meaningful learning opportunities that help associates build confidence, develop skills, and understand the standards and expectations that guide success across the resort. Serving as the lead facilitator for associate orientation programs and a key contributor to learning initiatives across Team Nemacolin, you will guide associates through important moments in their development while partnering with leaders to deliver effective training programs. This role offers an opportunity to strengthen facilitation expertise, influence the associate experience, and contribute to a workplace committed to continuous learning and growth.
What You Will Create
- Meaningful introductions to Team Nemacolin by leading orientation programs for new associates, facilitating learning activities, and helping participants understand the standards, expectations, resources, and opportunities available throughout the resort
- Learning experiences that strengthen knowledge, confidence, and performance through organized training programs, workshops, learning resources, and developmental opportunities
- Strong connections across the resort by leading property tours and helping associates become familiar with the people, places, services, and experiences that make Team Nemacolin unique
- Consistent and accessible learning resources by maintaining training materials, learning records, communications, schedules, and program documentation
- Continued learning and professional growth by reinforcing brand ambassador expectations and supporting workshops, development programs, and ongoing associate learning opportunities across Team Nemacolin
- Strong partnerships with leaders and associates by coordinating learning initiatives, responding to training needs, and helping create a positive and engaging learning environment
- Reliable program execution through effective coordination of logistics, scheduling, materials, communications, and learning-related administrative processes
What You Can Expect
- Leadership of orientation programs for new associates and the opportunity to influence how associates experience Team Nemacolin from their first day forward
- A highly interactive role that combines facilitation, coordination, communication, and relationship-building across departments and teams
- Frequent collaboration with leaders, associates, Human Resources Department partners, and subject matter experts to support learning and development priorities
- Opportunities to facilitate workshops, support development programs, coordinate learning events, and contribute to associate growth across the resort
- Responsibility for managing schedules, materials, records, communications, and other details that support effective learning experiences
- Exposure to a wide range of departments, operational functions, and leadership teams across Nemacolin
- Opportunities to strengthen facilitation, training, communication, and organizational-development expertise while building a career within Human Resources and Learning & Development
- A flexible schedule that may occasionally include evenings, weekends, or special events based on business and operational needs
What You Bring
- A genuine passion for helping people learn, grow, and succeed through meaningful development experiences
- Confidence facilitating groups and presenting information in a way that is engaging, organized, and easy to understand
- Strong communication and interpersonal skills that help build trust and credibility with associates and leaders across the resort
- Exceptional organization and attention to detail, with the ability to manage multiple priorities while maintaining accuracy and follow-through
- A collaborative mindset and willingness to partner with others to strengthen learning outcomes and associate experiences
- Adaptability and resourcefulness when responding to changing priorities, scheduling needs, and operational demands
- Professional judgment, discretion, and maturity when handling confidential information and sensitive associate matters
- Curiosity and initiative to explore new learning methods, training approaches, and development opportunities that enhance the associate experience
Qualifications
- Bachelor's degree in human resources, organizational development, education, communications, hospitality, business administration, or a related field preferred
- Minimum of two years of experience in training, facilitation, learning and development, human resources, hospitality operations, education, communications, or a related field
- Previous experience facilitating presentations, workshops, orientations, training sessions, or group learning experiences preferred
- Strong written and verbal communication skills, including the ability to present information confidently and effectively to diverse audiences
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- Ability to learn and effectively utilize learning-management systems, human resources systems, and other technology supporting associate development initiatives
- Ability to communicate effectively in English
- Ability to stand and facilitate presentations for extended periods and perform the physical requirements associated with conducting training programs and learning events
Additional Information
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.
Craft a Career Defined by Excellence, Growth, and Experience
Set within Pennsylvania’s Laurel Highlands, Nemacolin brings together luxury-level service, refined hospitality, and a culture where meaningful careers take shape through experience, mentorship, and opportunity. Each role contributes to extraordinary guest and member moments while building a professional journey grounded in craftsmanship, collaboration, and pride.
A dynamic rooted in accountability, respect, and innovation encourages professionals to contribute ideas, elevate standards, mentor others, and grow with intention.
Professional Development & Recognition
- Paid training and continuous learning opportunities
- Leadership development and accelerated leadership pathways
- Mentorship, coaching, and cross-functional experience
- Monthly recognition opportunities for associates, leaders, and teams
Benefits Designed for Well-Being and Lifestyle
- Competitive compensation and attractive 401(k) program
- Medical, dental, and vision coverage available
- Paid time off
- Educational and career advancement support
- Savings across resort dining, retail, spa, and activities
- Discounted associate meals, dry cleaning, and uniform services
- Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
A career at Nemacolin weaves together professional and personalized development, meaningful relationships, and the opportunity to help shape unforgettable experiences for guests, members, and colleagues alike.
Bring your passion. Grow your career. Create Real Life Magic.
About Nemacolin
A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.
Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come to