Traffic/Shipping Coordinator

Fortinet · Sophia Antipolis, Alpes-Maritimes, France

Office based in Sophia Antipolis, Valbonne, France

Key Responsibilities:

-Receive, inspect, and process inbound shipments, including RMA and evaluation units.

-Pick, pack, label, and ship outbound orders for all order types (RMA/Eval)

-Coordinate with carriers and logistics providers.

-Perform loading, unloading, pallet preparation, stock movements, and proper product storage.

-Process inventory transactions, stock transfers, and serialized asset movements while maintaining inventory accuracy.

-Perform physical inventory counts and investigate and resolve inventory discrepancies.

-Process RMA returns and replacements and verify returned products against system records.

-Prepare shipping, commercial, and customs documentation and follow import/export and Global Trade -Compliance requirements.

-Maintain accurate records in ERP, FortiCare, and other company systems.

-Maintain a safe, clean, and organized warehouse and ensure proper waste disposal and recycling.

-Work with internal teams, carriers, and customs brokers to resolve shipping and operational issues and support continuous improvement.

Skills & Qualifications:

-Experience in warehouse, logistics, supply chain, or RMA operations.

-Knowledge of inventory management principles and warehouse processes.

-Familiarity with ERP systems and Microsoft Office applications.

-Strong attention to detail and organizational skills.

-Good communication skills and ability to work with cross-functional teams.

-Basic understanding of import/export and trade compliance requirements is an advantage.

-Good written and verbal English skills are required. + local language

#LI-NC1