Business Analyst
Increment · North Sydney, Sydney NSW · hybrid
Are you a rising star looking to take the next step in your professional journey? We are looking for emerging talent, people excited to learn and passionate about creating innovative customer solutions, to join our team of incredible Delivery Consultants.
Our Company
Increment was named 2025 Microsoft Partner of the Year – Data Security & Compliance, a global recognition that places us among the world’s most trusted Microsoft security partners and affirms our leadership in protecting what matters most.
We are technology specialists offering innovative solutions to modern business challenges. As a Preferred Microsoft Partner, we excel in Cyber Security, Digital Identity, Cloud Infrastructure and Data & AI, empowering organisations to transform their digital capabilities.
Our mission is to provide accessible expertise for all organisations and advance businesses through the power of technology. We create magic with innovative technology that ignites the imagination and inspires difference.
We are a team of creative technologists with extensive experience leading digital transformation within iconic Australian enterprises and government organisations. We focus on incremental changes that drive significant improvements to ensure our customers achieve their business goals efficiently and effectively.
The Role of a Delivery Consultant
Increment Delivery Consultants are highly versatile client-facing professionals who blend the skills of business analysis, change management and project coordination. In a rapidly evolving role, Delivery Consultants are highly adaptable, eager to grow, and thrive in tackling new challenges in diverse, dynamic environments.
Delivery Consultants engage in end-to-end delivery of scoped projects, focusing on exceptional execution of deliverables and client management. From the elicitation of requirements to traceability and testing through implementation and development of change materials, Delivery Consultants drive the overall success of our customers. By capturing key insights and information along the way, Delivery Consultants contribute to the knowledge that identifies and supports future opportunities to partner with our customers to deliver incredible solutions.
We’re looking for someone who is early in their career and passionate about growth and development within the fast-paced consulting environment. If you are a rising star, this role will enable you to fast track your career through exposure to a wide range of clients, industries and solutions, working alongside the incredible minds at Increment.
The ideal applicant will be based in either Sydney or Melbourne.
Please include a one-page cover letter explaining why this opportunity excites you.
Key Responsibilities
- Lead and support discovery sessions alongside our technologists to understand our client’s needs and environment
- Capture and manage detailed requirements to ensure we build and maintain a shared understanding of the solution with our customers
- Develop and execute test plans and test cases to validate solution delivery
- Develop organisational change documentation and training materials
- Facilitate training sessions, encouraging stakeholder participation and buy in
- Assist the coordination of finances, schedule management, logistics and scope control
- Capture project, client and domain knowledge to share with the project team and wider organisation
- Support the project team with stakeholder management and risks and issues identification and management
- Identify opportunities for future engagements with our customers to help them achieve their business goals
Qualifications and Experience
Skills and Experience:
- Strong communication and interpersonal skills, particularly written communication
- 2-3 years working as part of project teams delivering a range of solutions.
- Demonstrated ability to learn quickly and cope with the unknown
- Ability to prioritise effectively to balance competing demands and deadlines
Preferred Qualifications:
- Bachelor’s degree in Cybersecurity, Business, Computer Science, IT, or equivalent experience
Why Choose Us?
In 2024:
Increment was certified as a Great Place to Work and received a TPN Fast 50 Award that recognised us as one of the fastest-growing technology companies in Australia.
In 2025:
Increment was recognised as one of the Best Workplaces in Technology and The Australian Best Places to Work, a testament to leading with trust, backing your people, and fostering a culture of creativity and care.
Our people were recognised in six categories of Women Leading Tech, reflecting our deep commitment to equity, representation, and creating pathways for women to thrive in technology.
Increment was named 2025 Microsoft Partner of the Year – Data Security & Compliance, a global recognition that places us among the world’s most trusted Microsoft security partners and affirms our leadership in protecting what matters most.
In 2026:
Increment will continue scaling at pace, deepening our Microsoft partnership, and launching new innovation-led services across AI, data, security, identity, and modern workplace.
We will continue to invest heavily in learning, mentoring, and creating clear career pathways, giving emerging talent real ownership, real impact, and real contribution to creating world-class solutions alongside some of the best minds in the industry. If you want to build your craft fast, be trusted early, and grow inside a values-led consultancy recognised by Microsoft and the broader industry, Increment is where your potential turns into momentum.
If you are an Incredible transformation specialist inspired to make a difference, choose to join our rapidly expanding team of Technology Creatives who harness innovation and expertise to Create Magic.
Choose Difference. Choose Increment.
#Increment #ChooseDifference #TechnologyCreatives #IncredibleConsultants #IncrediblePeople
No Recruitment agencies, please.