Reservations Internship 2027
Nômade Temple Madrid · Sant Joan de Labritja, Spain
Key Responsibilities
• Support the Reservations team with the administrative and operational tasks related to
Nômade Temple Madrid and Nômade Temple Ibiza.
• Assist with the management and follow-up of individual and group reservations for both
properties.
• Support the handling and response to reservation requests received by email, phone and
other channels.
• Assist with preparing and sending reservation confirmations, modifications and
cancellations.
• Support the management of special guest requests, coordinating and following up with the
relevant departments.
• Assist with communication with guests, travel agencies, tour operators and other partners.
• Support the updating and maintenance of reservation information in the PMS and other
internal systems.
• Assist with monitoring arrivals, departures, modifications and any incidents related to
reservations.
• Support the review of rates, availability, promotions and booking conditions, following the
department’s guidelines.
• Collaborate with the Front Office, Sales & Marketing and other departments across Madrid
and Ibiza to ensure the smooth coordination of reservations.
• Support the follow-up of reservations pending confirmation, payments, deposits or
additional information.
• Maintain up-to-date department files, databases and documentation.
• Facilitate smooth communication and coordination between the Reservations teams in
Madrid and Ibiza, sharing relevant information and following up on the needs of each
property.
• Contribute to providing a personalised, professional and guest-oriented service that reflects
the essence and philosophy of Nômade Temple.
• Participate in other projects and tasks within the Reservations Department according to the
operational needs of Nômade Temple Madrid and Nômade Temple Ibiza.
Profile & Skills
• Currently studying Tourism, Hospitality Management, Business Administration, Hotel
Management or a related field.
• Genuine interest in developing a career in Reservations and Hospitality.
• Positive attitude, flexibility and strong willingness to learn.
• Spanish and English required; additional languages are a plus.
• Availability: 6 to 8 months.
Conditions
• €600 gross monthly stipend
• Free accommodation (only in ibiza)
• Meals included
• Hotel uniform provided