Games Operator-Part Time-Midway
Employer not yet confirmed · Reno, Nevada, United States · onsite
It is the primary responsibility of the Midway Game operator to give great customer service while maintaining game operations.
- Clean game area at end of shift and assist with trash duty
- Other job duties as may be assigned
- Stock merchandise when assigned
- Repair merchandise when assigned
- Direct problems to supervisor
- Help maintain a safe work environment
- Encourage customers to play midway games, explain game objectives, awards prizes and explain rules Encourage customers to play midway games, explain game objectives, awards prizes and explain rules
- Exemplify our core values, family style service, our mission and vision
- Exemplify our DEI (diversity, equity, inclusion) culture
- Performs other job-related duties as assigned
- Previous customer service experience preferred
- Previous experience working in a similar resort setting preferred
- Ability to perform basic math
- Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
- Excellent customer service skills
- Interpersonal skills to effectively communicate with all business contacts
- Ability to effectively communicate in English, in both oral and written forms
- High School education or equivalent
ADDITIONAL REQUIREMENTS
- Ability to stand for long periods of time
- Work is performed in an area which may be unusually hot, crowded and noisy
- Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high
- Work varied shifts, including weekends and holidays
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.