Relationship Manager – GCC
Employer not yet confirmed · UAE
About Us:
Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's:
At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
The Relationship Manager, GCC will drive portfolio and revenue growth across GCC markets by developing strong client relationships and identifying new, cross-sell and upsell opportunities. The role owns client engagement and commercial performance while coordinating internally to deliver effective solutions and resolve client needs.
Responsibilities:
- Own and grow assigned client relationships across the GCC region, ensuring strong retention, customer satisfaction and profitability.
- Drive revenue growth across GCC markets through upselling, cross-selling and identifying new business opportunities.
- Build and manage a healthy GCC sales pipeline, converting opportunities into successful sales against agreed revenue targets and KPIs.
- Manage portfolio performance and P&L, identifying opportunities to optimize and grow revenue.
- Understand client needs across GCC markets and effectively position Network International’s products, solutions and value-added services.
- Act as the primary client escalation point, coordinating with internal teams to ensure timely resolution and strong service delivery.
- Collaborate with Product, Technology, Operations, Finance and Projects to develop and deliver effective client solutions.
- Maintain strong awareness of GCC market and competitive developments, conduct regular client reviews and travel across GCC markets as required.
Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.