SEAFOOD/LEAD CLERK
Employer not yet confirmed · Allen, Texas, United States
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote team work to help achieve company/store goals.
- Establish performance goals for department and empower associates to meet or exceed targets.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Train and develop associates on performance of their job and participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Cut seafood to customers’ requests using proper cutting equipment.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of meat/seafood specials.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Develop and implement a department business plan to achieve desired results.
- Understand the store’s layout and be able to locate products.
- Create and execute sales promotions in partnership with store management.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs..
- Familiarity and compliance with all country of origin labeling and regulations.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Current food handlers permit once employed
- Possess adequate knife handling skills and knife speed
Desired
- High school education or equivalent preferred
- Management experience preferred
- Knowledge of cutting, traying, wrapping, and labeling
- Seafood experience
- Retail experience
- Second language (speaking, reading and/or writing)