Sales Operations Specialist
Dataprise · Rockville, MD, USA · remote
About the Role: The Sales Operations Specialist will play a critical role in supporting Dataprise’s Quote-to-Cash (Q2C) initiative and day-to-day sales operations. This individual will work closely with Sales, Operations, Solution Engineering, and Finance to ensure accurate quoting, quote conversion, contract management, and system administration.
This role is ideal for someone who is detail oriented, process-driven, and comfortable working with cross-functional teams. They will assist in maintaining data integrity across systems, quote efficiency, and provide overall support to sales and revenue-generating activities.
Why Dataprise:
Dataprise is a private equity–backed company focused on both organic growth and strategic acquisitions of high-performing businesses that align with our philosophies and values.
Our mission is simple: delight our clients and create an outstanding people experience—internally and externally.
We are an employee-focused organization that prioritizes retention, satisfaction, and empowerment. We are committed to helping our team members grow and succeed.
Career Growth & Development
We invest in your future through:
- Internal mobility opportunities
- Continuous learning and upskilling
- Job shadowing programs and career mentorship
- Annual training allowances and LinkedIn Learning licenses for all employees
Wellness & Work-Life Balance
- Comprehensive Wellness and Rewards & Recognition Programs
- Onsite, hybrid and remote work options (may vary by role)
- 10 paid holidays
- Generous PTO
- Company paid Volunteer Time Off
- Parental leave benefits & bonding leave for new parents
Competitive Compensation & Benefits
- Competitive pay
- Comprehensive medical, dental, and vision coverage for you and your family
- Company-paid Employee Assistance Program (EAP)
- 401(k) with company match and immediate vesting
- Company paid short and long-term disability insurance
- Company paid life insurance
- Voluntary supplemental insurance through Aflac
- Voluntary pet insurance through Nationwide Pet
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA) with employer contributions
- Pre-tax commuter benefits for parking and public transit
Diversity, Equity, Inclusion & Belonging
We are committed to fostering a culture of belonging through a multi-faceted Diversity, Equity, Inclusion & Belonging (DEI&B) program which includes Employee Resource Groups (ERG's).
At Dataprise, you’ll have the opportunity to grow, be challenged, have fun, and learn from some of the most talented technology professionals in the industry.
Culture & Innovation
- Impactful Work: Employees work on cutting-edge technology including managed IT services, cybersecurity, disaster recovery, incident response, mobility management, IT consulting, cloud and infrastructure, and more.
- Recognition: Recognized as a top employer in IT with awards for values and culture.
- High-Trust Environment: We foster a culture of empowerment, continuous learning, and innovation. Our culture is built around five key attributes: Passionate, Respectful, Ownership, Unified and Decisive - that make us Dataprise PROUD.
Required:
- Experience in Finance and/or Operations.
- Understanding of quote-to-cash processes.
- Experience working within CRM and/or PSA platforms.
- Strong organizational and communication skills.
Preferred:
- Experience using ConnectWise Manage and/or ConnectWise CPQ.
- Experience supporting SaaS, managed services, or technology organizations.
- Familiarity with invoicing, renewals, and contract administration.
Quote-to-Cash (Q2C) Operations
- Support daily quote-to-cash operations including quote creation, contract management, contract execution, and renewal processing
- Review quote request for completeness and accuracy within CRM and PSA systems.
- Assist in resolving quote discrepancies, opportunity conversion issues, and renewal concerns
- Maintain SLA expectations for quote turnaround and operational requests
Sales Support
- Work alongside sales team to provide operational support throughout the sales cycle
- Utilize tools/portals to support product administration and bookings management
- Coordinate with internal teams regarding billing, contract onboarding, and project management
- Support sales in keeping records up to date and reflecting current sales, location, and contract information
Reporting & Operational Support
- Support reporting efforts related to order management, renewals, and operational KPIs.
- Assist with data validation, reporting accuracy, and operational analysis.
- Participate in additional Sales Operations initiatives to enhance efficiency and accuracy to reduce errors and escalations.
Dataprise Diversity Commitment: At Dataprise, we celebrate what makes us unique: our people. We believe in fostering a diverse and inclusive work environment that seeks and embraces thoughts and ideas from all different backgrounds. We welcome everyone and are committed to providing equal employment opportunity regardless of race, gender, gender identity/expression, religion, ethnicity, disability, national origin or sexual orientation. We are #DataprisePROUD!
Dataprise is an Equal Opportunity Employer.