Service Technician
Cleaning Technologies Group · Cincinnati, OH
Position: Service Technician
Location: Office-based with travel (20–30%)
Department: Technical Service
Reports To: Technical Service Manager
Employment Type: Full-time | Hourly | Non-Exempt
Are You Ready to Get Hands-On with Cutting-Edge Industrial Technology?
We're looking for a Service Technician who’s passionate about problem-solving, enjoys working with their hands, and thrives in a high-tech, customer-focused environment. If you're a tech-savvy professional with a knack for diagnostics and a desire to travel, this is the opportunity for you!
As part of our Technical Service Team, you'll be the go-to expert for equipment repair, installations, and support. Your work will directly impact customer success and product performance across a variety of industries.
What You’ll Be Doing:
Repairing, modifying, testing, and installing complex industrial equipment
Handling customer service requests and technical support inquiries
Logging and managing service calls, orders, and customer data
Keeping detailed records in our ERP and service databases
Preparing reports and documentation with precision and timeliness
Coordinating travel and visiting customer sites across the U.S. and abroad
Collaborating with teams to solve real-world technical challenges
Taking on additional technical and service-related tasks as needed
What You Bring to the Table (aka Minimum Requirements):
Associate’s degree in Electrical or Mechanical Technology — or equivalent hands-on experience
2+ years in an industrial/technical environment
Working knowledge of PLCs, electronics, and printed circuit board diagnostics
Strong computer skills, including databases, Microsoft Office, and ERP software
A passion for learning new tools, systems, and technologies
Great communication skills — written, verbal, and in front of a group
Valid driver’s license and the ability to travel internationally (passport-ready)
Bonus Points If You Can:
Troubleshoot advanced control systems
Analyze technical data and present it in charts or reports
Work independently and think critically to solve complex problems
What It’s Like Working Here:
Office-based environment with occasional visits to the manufacturing floor
Quiet, professional setting with a collaborative team culture
20–30% travel to support our amazing customers — both domestic and international
Light physical activity may be required (some lifting, bending, stair-climbing)
Why Join Us?
Competitive hourly pay
Opportunities for growth and advancement
Be part of a company that values innovation, reliability, and people
Work with state-of-the-art equipment and a supportive technical team
️ If you’re ready to put your technical skills to work in a rewarding and dynamic role — apply now and let’s build something great together!