Digital Services Technologist
Continental · Mount Vernon, Illinois, United States
Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 78,000 people in 54 countries and markets.
Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2024, the Tires group sector generated sales of 13.9 billion euros. Continental's tire division employs more than 57,000 people worldwide and has 20 production and 16 development sites.
The Digital Services Technologist will:
- The Digital Services Technologist supports IT interfaces (e.g., CSMI) and edge device solutions (e.g., cCSMI, PT100, DOPAC) that run on or are connected to manufacturing equipment and collect machine data. This role is responsible for troubleshooting and supporting these interfaces and solutions, which requires in-depth knowledge of the associated hardware, software, and machine sequences across all manufacturing areas.
- Provides support for IPC Management and Change Management within the plant. Responsibilities include patching, backing up, securing, and maintaining control system software and hardware, such as IPCs, PLCs, drives, communication devices, etc.
- Supports digital and automation projects during the rollout and implementation phases (e.g., PT100, SOCCeR), ensuring successful deployment and transition to operations.
- Required qualifications: Strong communication skills, the ability and willingness to train personnel in both production and maintenance areas, and the ability to work effectively within a team environment
- Preferred qualifications: good knowledge of industrial networking, computer systems, and programming/troubleshooting in Allen-Bradley, Beckhoff, and Siemens automation platforms. Experience with Python and C# is considered an advantage.
Overview of IT Interface Systems
IT Interface Systems are machine-to-IT integration solutions that follow Continental standards. They are implemented at the machine level and serve as a bridge between production equipment and Manufacturing Execution Systems (MES). Provide support for Order Execution, including validation of materials, operators, recipes, and related production data.
PRINCIPAL ACCOUNTABILITIES: (Individual tasks, duties and responsibilities of the position)
1. Provide hands-on assistance with CSMI and edge device solutions (e.g., cCSMI, PT100, DOPAC) and other machine system integrations. Machine knowledge across the entire manufacturing process is required.
2. Provide hands-on assistance with patching, backups (IPC and PLC), and software version management.
3. Coordinate, organize, or assist in scheduling machine downtime required to complete activities described in items 1 and 2.
4. Organize, coordinate, or assist in the delivery of technical training related to CSMI and other IT systems for craftsmen on the shop floor and personnel within Digital Services.
5. Assist in the design, installation, commissioning, and startup of new or modified equipment.
6. Assist with CGMS and other system client software updates, upgrades, installations, and testing.
7. Support the installation, maintain documentation of machine IPC backups.
8. Maintain records of temporary, evaluation, or special circumstance PLC and IPC program changes.
9. Support IPC Management and Change Management activities within the plant.
10. Develop or assist in the creation of detailed step-by-step procedures for machine setup, troubleshooting, problem resolution, and off-shift training activities.
11. Perform other duties as assigned by the Maintenance Supervisor, Maintenance Coordinator, Maintenance Manager, or Plant Engineer.
12. Be available to work on-site and support operations across rotating shifts, including mornings, afternoons, and nights
13. Provide coverage for vacancies or resource gaps within the Digital Services Engineering team as required.
14. Communicate effectively, positively, and professionally with maintenance, engineering, and production personnel.
15. Ensure all ESH procedures, policies, and legal requirements are implemented, followed, and continuously monitored.
NOTE: May not be inclusive of all work required and may be updated as needed.
Basic Qualifications
- Associates Degree in Electrical and/or Computer Engineering or other Technical Field
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job posting.
- No relocation assistance is offered for this position
Environment
- Safety is our highest priority and safety procedures/ guidelines must be always adhered to. This includes safety wear such as hearing protection and steel toe shoes.
- The role involves various physical tasks, including lifting, bending, stooping, pushing, pulling, and with comprehensive training provided.
THE PERKS
- Immediate Benefits
- Robust Total Rewards Package
- Paid Time Off
- Tuition Assistance
- Employee Discounts, including tire discounts
- Employer 401k Match
- Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
- Employee Assistance Program
- Future Growth Opportunities, including personal and professional
- And many more benefits that come with working for a global industry leader!
The starting annual salary for this role is $65,200 a year.
Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations
Ready to drive with Continental? Take the first step and fill in the online application.
All your information will be kept confidential according to EEO guidelines.
EEO-Statement:
EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to Careers@conti-na.com or contact US Recruiting at 800-821-2727. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.
Ready to drive with Continental? Take the first step and fill in the online application.