Houlihans Host

Q Casino + Resort · Houlihans - Dubuque, IA 52001

HOULIHAN’S

Q CASINO + RESORT

HOST

BASIC FUNCTION

Greet guests when they enter the restaurant and assign seating.

ORGANIZATIONAL RELATIONSHIPS

- Reports to: Houlihan’s Front of House Supervisor

- Supervises: N/A

SPECIFIC DUTIES AND RESPONSIBILITIES

- Obtain and return cash bank to Cage.

- Balancing reports on shift.

- Clear, clean, and reset tables as needed.

- Display buffet menu on board and seating signs.

- Greeting and seat guests.

- Take reservations.

- Direct waitstaff to their section.

- Inform bus staff which tables to service.

- Ring up guest’s checks.

- Stocking of supplies.

- Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

- No formal education required.

STANDARDS OF PERFORMANCE

- Must be able to operate micros register.

- Must be able to count currency.

- Must be able to complete restaurant paperwork.

- Possess good customer relations skills.

- Possess good communication skills.

MENTAL AND PHYSICAL REQUIREMENTS

- Ability to speak clearly (talking)

- Minimum of 18 years old.

- Walking and stair climbing.

- Standing for long periods of time.

- Lifting to 20 lbs.

WORKING ENVIRONMENT AND CONDITIONS

- Inside work.

- Occasional work outdoors, subject to all weather conditions.

- Currency handling.

EQUIPMENT AND TOOLS

- General office equipment including, but not limited to:

- Micros register

- Adding machine (calculator)

- Copy machine

- Credit card machine

- Telephone

- Other