Business Change Manager - AI Programme
Deloitte · London, United Kingdom · hybrid
Role: Business Change Manager
Location: London - Hybrid – 2-3 days onsite
Start
Date: ASAP
End
Date: 6
months with a likely extension
Daily
Rate: Competitive, Inside
IR35
Payroll
provider – Rockford
Payroll Info for
Contingent Workers – Rockford Pay
Shape the adoption of AI-enabled ways of working across a
major CLIENT AI Programme.
We are seeking an experienced Business Change Manager to lead people change, business readiness, stakeholder engagement,
communications and adoption activities for key elements of the CLIENT AI
Programme. This role will play a critical part in ensuring AI-enabled ways of
working are successfully embedded across the organisation.
About the Role
You will work closely with senior stakeholders, business
teams and product-based technology delivery teams to support the rollout of AI
solutions, with a particular focus on business readiness, adoption and
sustainable change. Experience supporting the implementation of AI solutions,
especially Agentic AI, would be highly desirable.
Key Responsibilities
- Develop
and deliver change management activities to support the successful
implementation of AI programme initiatives.
- Help
shape rollout approaches, deployment strategies and adoption plans to
maximise business readiness and uptake.
- Lead
stakeholder engagement across senior leaders, business teams and
technology delivery teams.
- Assess
business impacts and develop strategies to support adoption, manage
resistance and embed new ways of working.
- Design
and deliver communications, engagement and knowledge-sharing activities to
build awareness, understanding and confidence in AI solutions.
- Drive
business readiness activities, ensuring people, processes and teams are
prepared for change.
- Provide
governance, oversight and quality assurance of training plans and
deliverables developed by third-party suppliers.
- Monitor
adoption and change outcomes, identifying risks and implementing actions
to maximise uptake and benefits realisation.
- Provide
business change expertise and advice to programme, business and technology
stakeholders.
Essential Experience
- Significant
experience, typically 8+ years, delivering business change and
transformation initiatives within large, complex organisations.
- Proven
experience developing and implementing change management strategies,
rollout approaches and adoption plans.
- Strong
stakeholder management skills, with experience engaging and influencing
senior leaders, business stakeholders and delivery teams.
- Experience
leading business readiness, adoption and implementation activities for
technology-enabled change programmes.
- Experience
designing and delivering communications, engagement and awareness
activities.
- Experience
working with cross-functional teams, suppliers and third parties to
deliver change, communications, learning and adoption outcomes.
- Ability
to monitor adoption outcomes, identify risks and issues, and implement
actions to maximise benefits realisation.
- Strong
understanding of change management methodologies, tools and techniques.
- Excellent
communication, facilitation and relationship management skills.
Desirable Experience
- Experience
working in a regulated environment, preferably within financial services,
government, regulatory bodies or similarly complex organisations.
- Experience
supporting the implementation and adoption of Artificial Intelligence
solutions, including Generative AI and/or Agentic AI.
- Experience
working with product-based technology delivery teams and agile delivery
approaches.
- Familiarity
with benefits management and measuring adoption and business value from
digital transformation initiatives.
- Relevant
professional qualifications or certifications in Change Management such as Prosci, APMG Change Management, MSP or similar.
Why Apply?
This is an exciting opportunity to help shape the successful
adoption of transformative AI capabilities within a complex organisation. You
will be at the centre of a high-profile programme, influencing change at scale
and helping to deliver lasting business value.
Interested? Apply now to play a key role in enabling
the future of AI-driven working.