Guest Experiences Internship 2027
Nômade Temple Madrid · Sant Joan de Labritja, Spain
Key Responsibilities
• Provide support to the Guest Experiences team with daily organization and guest-service tasks.
• Assist in the planning and coordination of personalized experiences, activities and services.
• Collaborate in managing reservations and coordinating with external suppliers and partners.
• Support the preparation of special experiences, celebrations, surprises and personalized
moments for guests.
• Assist with coordination with restaurants, wellness services, activities, transportation and
other external services.
• Collaborate with Guest Services, Front Office, Reservations, F&B, Housekeeping and other
departments to ensure a smooth and well-coordinated guest experience.
• Support the creation and updating of information regarding available experiences, activities
and services.
• Assist in preparing personalized proposals according to each guest’s preferences and needs.
• Support the follow-up of reservations, confirmations, schedules and logistical details related
to experiences.
• Assist with communication with suppliers, agencies, partners and external collaborators.
• Support the preparation of materials, amenities and special details required for different
experiences.
• Assist in monitoring guest satisfaction following their experiences.
• Support the management and follow-up of incidents, changes or last-minute requests.
• Keep databases, lists and tools related to guest experiences up to date.
• Assist in researching new experiences, activities and proposals that could enhance the guest
journey.
• Contribute to creating authentic, personalized and memorable experiences that reflect the
concept and style of Nômade Temple .
• Participate in other departmental projects and tasks according to operational needs.
Profile & Skills
• Currently studying Tourism, Hospitality, Hospitality Management, Event Management, Public
Relations, Communications or a related field.
• Positive attitude, flexibility and strong willingness to learn.
• Genuine interest in experiences, lifestyle, wellness, gastronomy and hospitality.
• Spanish and English required; additional languages are a plus.
• Availability: 6 months.
Conditions
• €600 gross monthly stipend
• Free accommodation (only i Ibiza)
• Meals included
• Hotel uniform provided