Account Manager - Commodities - Middle East & Africa
kpler · Dubai · hybrid
About the Role:
- Drive Portfolio Expansion: Direct and grow a portfolio of strategic accounts across the MEA region, systematically uncovering and closing upsell and cross-sell opportunities to exceed growth targets.
- Deliver Strategic Commercial Guidance: Partner with clients to align Kpler intelligence with their multi-year planning, demand forecasting, and operational workflows.
- Lead Contract Negotiations: Commercialize and negotiate renewals and expansion agreements, ensuring profitable terms and complete compliance with company policies.
- Capture Market & Competitor Insights: Gather direct feedback from client interactions to inform product development, business unit initiatives, and competitive positioning.
- Maintain Pipeline & CRM Accuracy: Manage sales activity and account health within Salesforce, providing predictable pipeline forecasts in close collaboration with Sales Operations.
- Foster Cross-Functional Alignment: Collaborate with Customer Success, Marketing, and Product teams to ensure seamless client delivery and contribute to broader corporate initiatives.
Experience & Background:
- Experience in Account Management or Sales within a data provider company, with exposure to SaaS or DaaS models (ideally background in financial data or commodities data platforms).
- Professional fluency in both English and Arabic, with strong written and verbal communication skills tailored for regional client relationship management and negotiations.
- Proven track record of hitting and exceeding sales expansion targets through structured account planning and proactive opportunity generation.
- Demonstrated negotiation skills with experience managing contract cycles and partnering with cross-functional stakeholders (Customer Success, Sales Operations, Marketing).
- Strong self-motivation, high accountability, and the resilience to excel within a fast-paced, dynamic growth environment.